Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Grencik

Frankfort

Summary

Oriented professional with extensive experience at Lincoln-Way East High School, adept in administrative support and telephone communications. Professional secretary skilled in administrative support, office management, and effective communication. Known for fostering teamwork and driving results while adapting to changing needs. Proficient in scheduling, document preparation, and customer service with reliable and collaborative approach. Strong organizational skills and positive attitude make valuable asset to any office setting.

Overview

15
15
years of professional experience

Work History

Main Office Secretary

Lincoln -Way East High School
08.2021 - Current

*Answer phones to give information to callers, take messages, and transfer calls.

*Answered front doorbell, assisted parent pickup for student early release or from the nurse's office.

*Entered attendance for all late students before 10:00 a.m.

*Screen all visitors entering the building and entering them into Raptor system.

*Prepare daily announcements for students staff and parents.

*Collect, enter and scan community service from all students.

*Send out monthly reminders to senior class students to turn in graduation requirement of 25 hours of community service via student and parent email.

*Process student information into ISBE for behind the wheel.

*Inventory the bookstore and keep organized.

*Process deposits for the bookstore.

*Assist any extra duties for the Associate Principal

*Opened, routed and distributed incoming mail to all staff members.




Attendance Secretary

Lincoln-Way East High School
08.2018 - 08.2021

*Entered information for student attendance from the attendance hotline.

*Write up passes for students that are leaving early or coming in late .

*Developed strong relationships with faculty, staff, students and parents through effective communication.

*Created and maintained filing systems for student records and documents.

*Updated students database with relevant information such as absences and tardies.

*Completed dated entry tasks accurately and efficiently within specified timeframes.

*Utilized excellent organizational skills to manage multiple tasks efficiently.

* Prepared absent reports for Deans.

*Contacted parents about absences.

Cashier/Warranty Administrator

Bettenhausen Automotive
07.2009 - 08.2018

* Helped customers daily with service issues.

* Answered multiple phone lines and assisted customer calls in a timely manner.

*Trusted with large amounts of money exchange.

*Processed warranty claims daily.

*Closed daily deposits for the dealership(service and sales).

*Helped manage a team of four and trained new hires.

*Clerical duties.

Education

High School Diploma -

Victor J. Andrew High School
Tinley Park, IL
05-1991

Skills

*Quick learner

*Natural leader

*Determined

*Diligent

*Courteous

*File Organization

*Data Entry

*Appointment Scheduling

*Calendar Management

*Administrative Support

*Telephone communications

Timeline

Main Office Secretary

Lincoln -Way East High School
08.2021 - Current

Attendance Secretary

Lincoln-Way East High School
08.2018 - 08.2021

Cashier/Warranty Administrator

Bettenhausen Automotive
07.2009 - 08.2018

High School Diploma -

Victor J. Andrew High School
Heather Grencik