Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline
Certified in CPR Infant, Child, and Adult.

Heather Feathers

CDM Auto
Mount Vernon
1
Certification
28
years of professional experience

Dynamic professional with a clean driving record and strong customer service skills, at Federated Auto Parts. Proven ability to manage time effectively while ensuring accurate deliveries and maintaining high standards of safety. Recognized for conflict resolution and achieving client satisfaction through attentive service and reliable performance.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Work History

Auto Parts Sales and Driver

7 Months
Federated Auto Parts | 03.2026 - Current
  • Delivered auto parts to customers and shops using efficient, safe driving practices.
  • Inspected vehicle condition before routes to support safe, reliable transport.
  • Verified orders against delivery paperwork to ensure accurate part distribution.
  • Loaded and secured automotive products to prevent damage during transit.

Mechanic

11 Years 8 Months
CDM Auto | 02.2015 - Current
  • Diagnosed engine, transmission, and electrical issues using diagnostic scanners and repair manuals.
  • Performed brake, suspension, and steering repairs to restore safe vehicle operation.
  • Inspected vehicles for wear, leaks, and mechanical faults during routine maintenance checks.
  • Replaced defective parts, including belts, starters, alternators, and water pumps.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

Dog Breeder

5 Years
Touch of Class American Made Bullies | 01.2016 - 01.2021
  • Managed breeding schedules, whelping care, and puppy development routines to support healthy litters.
  • Monitored dams and puppies for signs of illness, distress, and recovery needs.
  • Coordinated feeding, cleaning, and sanitation tasks to maintain safe kennel conditions.
  • Maintained detailed breeding records, lineage documentation, and health histories for dogs and puppies.
  • Communicated with clients regarding puppy placement, care instructions, and follow-up support.
  • Evaluated temperament, structure, and overall condition to guide responsible pairing decisions.
  • Promoted responsible pet ownership through providing resources on training methods, health maintenance protocols, and legal requirements.
  • Maintained detailed records of each dog''s lineage and health history to ensure responsible breeding practices.
  • Ensured the well-being of breeding stock with proper veterinary care, appropriate exercise, and balanced nutrition.

Tile Layer

4 Years 9 Months
Chrissy's Tile | 04.2006 - 01.2011
  • Measured and cut tile accurately for floors, walls, backsplashes, and custom layouts
  • Installed ceramic, porcelain, and stone tile using mortar, grout, and leveling systems
  • Prepared surfaces by removing debris, repairing imperfections, and ensuring proper adhesion
  • Aligned patterns, spacing, and grout lines to deliver consistent, high-quality finishes
  • Coordinated material usage and job sequencing to maintain efficient project flow
  • Provided clients with valuable advice on proper tile maintenance and care, promoting the longevity of their investments.
  • Maintained a strong working knowledge of industry trends to deliver innovative solutions for clients'' unique needs.

Server/Sales Associate

5 Years 4 Months
Cracker Barell | 02.1999 - 06.2004
  • Delivered attentive table service while maintaining strong menu knowledge and guest satisfaction.
  • Took accurate food and beverage orders using point-of-sale system and communicated special requests clearly.
  • Suggested menu pairings and add-ons to enhance guest experience and support sales.
  • Coordinated with kitchen staff to ensure timely order delivery and correct presentation.
  • Maintained clean, organized section through consistent side work and table readiness.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Associate of Applied Science - Criminal Justice And Criminal Science

Rend Lake College | Ina, IL
  • Dean's List [Semester and Year]
  • 3.9 GPA

I need to finish three Elective classes before i can get my double associates in both Criminal Justice and Criminal Science.

GED

Marion GED Classes | Marion, IL | 03-1998

I took GED classes at 16 for about a month or two. After that i took my Test and passed it. It was down in Marion IL. I cant remember where exactly it was at, but if i need a copy im sure i can contact the Education Center down there and get a copy.

Skills

Time management
Valid Driver's license
Customer service
Clean driving record
Punctual and reliable
Conflict resolution

Certification

Certified in Infant, Child, and Adult CPR.

Timeline

Auto Parts Sales and Driver

Federated Auto Parts
03.2026 - CurrentRead More

Dog Breeder

Touch of Class American Made Bullies
01.2016 - 01.2021Read More

Mechanic

CDM Auto
02.2015 - CurrentRead More

Tile Layer

Chrissy's Tile
04.2006 - 01.2011Read More

Server/Sales Associate

Cracker Barell
02.1999 - 06.2004Read More

Rend Lake College

Associate of Applied Science from Criminal Justice And Criminal Science
Read More

Marion GED Classes

GED
Read More

Certified in CPR Infant, Child, and Adult.

I got certified through Red Cross.  I have children and i figured it would be handy to have knowledge of CPR.

Heather Feathers