Heather Darling
Crystal Lake,IL
Summary
Highly organized and detail-oriented professional with 10+ years of experience in a fast-paced, customer-focused environment. Skilled in communication, multitasking, and problem-solving, I have a strong background in managing administrative tasks like inventory, cash handling, and customer records. Ready to apply my interpersonal and organizational skills to a new administrative role, bringing efficiency and a positive attitude to the team.
Overview
10
10
years of professional experience
Work History
Bartender
Crystal Lake Junction
03.2025 - Current
- Prepared and served beverages while ensuring adherence to safety and sanitation standards.
- Assisted in maintaining bar inventory, tracking supplies, and restocking as necessary.
- Engaged with customers to provide exceptional service and create a welcoming atmosphere.
- Collaborated with team members to ensure efficient bar operations during peak hours.
Nutrition Specialist
District 15
04.2023 - 11.2024
- Prepared and delivered quality food items in compliance with health and safety standards.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Maintained cleanliness and organization of food preparation areas to enhance efficiency.
- Operated kitchen equipment safely, adhering to operational guidelines for optimal performance.
- Collaborated with team members to execute daily menu items during peak service hours.
Bartender
The Abbey Resort
06.2020 - 07.2024
- Learned cocktail recipes and drink preparation techniques to enhance customer satisfaction.
- Maintained cleanliness of bar area, including glassware, utensils, and equipment.
- Adapted quickly to changing priorities and customer needs in fast-paced environment.
- Supported promotional events by creating signature drinks that aligned with themes and concepts.
- Served high customer volumes during special events, nights, and weekends.
Bartender
The Village Squire McHenry
05.2015 - 05.2020
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Associate of Arts -
Oakland Community College
Bloomfield Hills, MI05-2010
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Ability to manage difficult situations with patience and discretion
Timeline
Bartender
Crystal Lake Junction
03.2025 - Current
Nutrition Specialist
District 15
04.2023 - 11.2024
Bartender
The Abbey Resort
06.2020 - 07.2024
Bartender
The Village Squire McHenry
05.2015 - 05.2020
Associate of Arts -
Oakland Community College
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