Heath Hornke
Normal
Summary
Resourceful professional with experience in classroom support and customer service. Recognized for strong classroom management and effective communication skills, aiming to enhance educational outcomes and guest satisfaction.
Overview
3
3
years of professional experience
Work History
CONCESSIONS CASHIER
Normal CornBelters
Normal, Illinois
06.2023 - Current
- Greeted customers, answered questions, and offered food and drink recommendations to ensure a positive dining experience.
- Enhanced guest experience by offering friendly assistance and support in a welcoming game atmosphere.
- Collaborated with team members to enhance service speed and quality, resulting in improved customer satisfaction.
SUMMER SCHOOL TEACHER'S ASSISTANT
Golden Apple Foundation
Normal, Illinois
06.2023 - 06.2026
- Assisted teachers in preparing lesson materials and classroom activities.
- Supported students with individualized instruction and learning strategies.
- Organized and facilitated group activities for student engagement.
- Collaborated with staff to maintain a positive classroom environment.
- Implemented classroom management techniques to enhance learning experiences.
Education
Some College (No Degree) - Elementary Education
Monmouth College
Monmouth, ILSkills
- Classroom management
- Lesson planning
- Behavior management
- Individualized instruction
- Student engagement
- Team collaboration
Timeline
CONCESSIONS CASHIER
Normal CornBelters
06.2023 - Current
SUMMER SCHOOL TEACHER'S ASSISTANT
Golden Apple Foundation
06.2023 - 06.2026
Some College (No Degree) - Elementary Education
Monmouth College