Summary
Overview
Work History
Education
Skills
Awards
Projects
Certification
Timeline
Generic

Hazelteen Wilson

Chicago

Summary

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Steadfast Housing Advocate employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Housing Advocate

Apnaghar
09.2023 - Current
  • Improved tenant satisfaction by addressing housing concerns promptly and efficiently.
  • Assisted families in securing affordable housing by providing guidance on available resources and programs.
  • Assisted with finding Counseling
  • Assisted with finding transitional Housing
  • Assisted with finding Medical Advocacy
  • Assisted with the process of Case Management
  • Assisted with the process of finding Legal Advocacy
  • Assisted with the Intake process.

Supervisory Aide

STIVERS
02.2022 - Current
  • Monitor children from kindergarten to 5th grade in lunch room and at recess-
  • Monitor to make sure the day runs smoothly-
  • Monitor disruptive behaviors-
  • Assisted children going to bathroom-
  • sanitizing hands-
  • help with eating issues-
  • help with time assisting at lunch and at recess.
  • Wiped down areas such as tables and chairs.
  • Assisted with bring food to table and emptying trays after lunch.
  • Cleaned areas when finished eating for the day.

Residential Staff

Deborah's Place
03.2023 - 11.2023
  • Improved resident satisfaction by addressing concerns promptly and efficiently.
  • Maintained a safe living environment for residents through regular inspections and repairs.
  • Enhanced communication between staff and residents by organizing monthly meetings and feedback sessions.
  • Collaborated with other staff members to provide comprehensive support services for residents in need.
  • Streamlined administrative processes, ensuring timely completion of required documentation and reports.
  • Assisted residents in achieving self-sufficiency by providing guidance on life skills and resource management.
  • Reduced conflicts among residents with effective mediation strategies during challenging situations.

Grocery Deliver

Instracart
02.2021 - 02.2022
  • Shopped for items on list- payed for items on list- delivered items on list

Direct Support Professional

JD Home Healthcare
10.2020 - 12.2020
  • Administrated Medication- used lift to transport from place to place- cooked- clean- and talked with client

Direct Support Professional

Lotus Technical Group
06.2020 - 10.2020
  • Administrators Medication! Cook- clean-wash-drive to appointments-companionship

Intake Specialist

Pacific Garden Mission
01.2018 - 03.2020
  • Process’s the homeless into shelter point system and HMIS system
  • Also had the process families into children and family program and into New Day Program! Refer client to hospital and Behavioral Health program! I lead 20 or more women to shop! I wrote up Bans to give to supervisor! Wrote up accident report! Lead Bible Study 3 x a week

Education

Bachelor of Arts - Ministry

Moody Bible Institute
05.2020

Medical Assistant -

BIR Training
05.2010

Applied Science Degree -

Malcolm X College
01.2003

Skills

  • Client Advocacy
  • Data Collection
  • Legal Research
  • Supportive Services
  • Multicultural Sensitivity
  • Homelessness Prevention
  • 40 hour Domestic Violence Training Certificate

Awards

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Projects

Project Name, Detail-None

Certification

  • 40 hour DV certification, Apna Ghar - Janurary

Timeline

Housing Advocate

Apnaghar
09.2023 - Current

Residential Staff

Deborah's Place
03.2023 - 11.2023

Supervisory Aide

STIVERS
02.2022 - Current

Grocery Deliver

Instracart
02.2021 - 02.2022

Direct Support Professional

JD Home Healthcare
10.2020 - 12.2020

Direct Support Professional

Lotus Technical Group
06.2020 - 10.2020

Intake Specialist

Pacific Garden Mission
01.2018 - 03.2020

Bachelor of Arts - Ministry

Moody Bible Institute

Medical Assistant -

BIR Training

Applied Science Degree -

Malcolm X College

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Hazelteen Wilson