Hayley Robinson
Rochelle
Summary
I have ten plus years in customer service. I was manager for U.S. Cellular for 5 years and also had my own co structure company for from 2016 to 2018 called Team Construction. I am a hard worker and believe i will be an asset to any business and team.
Overview
4
4
years of professional experience
1996
1996
years of post-secondary education
Work History
Forklift driver
Del Monte foods
Rochelle
10.2025 - 12.2025
- Loaded and unloaded trucks with forklift in a safe manner.
- Moved products to designated areas using the forklift.
- Transported, loaded, unloaded and stacked materials.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Completed daily paperwork including logs, reports, and checklists related to operational activities.
Cleaning, small maintenance and carpentry
James Still helping hands property solutions llc
Carthage
01.2025 - 09.2025
- Responded promptly to cleaning requests, ensuring timely completion and high standards of cleanliness across properties.
- Developed skills in basic carpentry techniques, gaining hands-on experience that enhanced overall service delivery.
- Completed day-to-day duties accurately and efficiently.
Customer Service Representative
Discount smokes & liquor
Carthage
05.2022 - 09.2023
- Assisted customers in locating products and addressing inquiries, ensuring a positive shopping experience and repeat visits.
- Processed sales transactions efficiently, maintaining accuracy and contributing to a smooth checkout process.
- Maintained stock levels by restocking shelves and organizing displays, improving product visibility and accessibility.
- Handled customer complaints and concerns with empathy, fostering a supportive environment and enhancing customer loyalty.
- Collaborated with team members to streamline operations, improving service delivery and team efficiency.
- Developed rapport with regular customers, creating a welcoming atmosphere and encouraging return business.
Education
Golden City High School
Golden City, MOSkills
- Forklift operation
- Load and unload
- Material handling
- Inventory management
- Customer engagement
- Sales transaction processing
- Complaint resolution
- Team collaboration
- Cleaning standards
- Carpentry skills
- Operational documentation
- Safety compliance
- Product restocking
- Checkout efficiency
- Product accessibility
- Equipment maintenance
- Time management
- Communication skills
- OSHA compliance
- Shipping and receiving
- Certified forklift operator
Timeline
Forklift driver
Del Monte foods
10.2025 - 12.2025
Cleaning, small maintenance and carpentry
James Still helping hands property solutions llc
01.2025 - 09.2025
Customer Service Representative
Discount smokes & liquor
05.2022 - 09.2023
Golden City High School