Hayden Swader
Chicago
Summary
Driven and enthusiastic Sales Development Representative with a strong work ethic and a passion for building client relationships. Skilled at active listening, uncovering customer needs, and contributing to lead generation and sales pipeline growth. Energetic team player who thrives in dynamic and fast paced environments and is always eager to support cross-functional efforts. Committed to creating valuable connections, and making a positive impact both internally and externally.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Development Representative
Imatrix
07.2025 - Current
- Generated qualified leads through targeted outreach and tailored communication strategies.
- Conducted thorough market research to identify potential clients and industry trends.
- Collaborated with sales manager and account executives to develop effective sales strategies.
- Maintained accurate records of customer interactions using Salesforce for streamlined follow-ups.
- Exceeded opportunity creation with demos completed
Inside Sales Representative
OneDigital Advanced Health
07.2024 - 08.2025
- Consulted with clients to identify their needs and recommend tailored solutions using software such as GoHealth and SunFire.
- Conducted market research within healthcare plans to support sales strategies and improve decision-making processes while interacting with clients.
- Built and maintained my own book of business on BrokerOffice.
- Monthly compliance scores averaging 91% with an average monthly conversion rate of over 33% resulting in an increase in sales month over month.
Sales Associate
Abercrombie & Fitch
02.2023 - 07.2024
- Proactively engage with customers to provide personalized shopping experiences, building loyalty and enhancing brand reputation.
- Utilize upselling techniques and product knowledge to drive in-store sales.
- Efficiently manage inventory by restocking, organizing, and ensuring product availability aligns with customer demand.
- Handle transactions, process returns, and resolve customer concerns with professionalism, ensuring a seamless shopping experience.
Education
No Degree -
DePaul University
Chicago, IL01.2022
Skills
- Customer Service
- Attention to detail
- Communication
- Sales Processes
- Multitasking
- Active Listening
- Teamwork
- Ambition
- Cold calling
- Goal-oriented mindset
- Customer relationship building
- Lead qualification
Certification
- Illinois Accident and Health Insurance License
- America's Health Insurance Plans Certification
- Company Certifications: United Health Care, Aetna, Humana, Anthem, Devoted, Cigna, WellCare, Zing
Affiliations
- Sigma Chi
Timeline
Sales Development Representative
Imatrix
07.2025 - Current
Inside Sales Representative
OneDigital Advanced Health
07.2024 - 08.2025
Sales Associate
Abercrombie & Fitch
02.2023 - 07.2024
No Degree -
DePaul University