Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Haven Wright

Bartlesville

Summary

Experienced professional with a proven track record of success in customer-facing roles, ready to excel in creating a welcoming environment. Demonstrating a strong commitment to teamwork and achieving measurable results, known for reliability and adaptability in managing diverse responsibilities to ensure smooth operations. Proven expertise in effective communication, creative problem-solving, and consistently delivering exceptional service. Dedicated to fostering positive guest experiences.

Overview

3
3
years of professional experience

Work History

Front of House Worker

Chick-fil-A
11.2024 - Current
  • Remembered, recited and promoted variety of menu items.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean and organized front-of-house area.
  • Handled guest complaints professionally, resolving issues swiftly to maintain customer satisfaction levels.
  • Developed rapport with regular customers, fostering strong relationships that encouraged repeat business.

Housekeeper

Landmark Inn
07.2024 - 10.2024
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Commissary Bagger

Commisary
09.2022 - 07.2024
  • Boosted efficiency levels within the team by actively participating in staff meetings and sharing best practices.
  • Improved customer loyalty through consistent delivery of outstanding service during each interaction.
  • Contributed to team success by collaborating with cashiers and other staff members.
  • Addressed customer concerns professionally, resolving issues promptly and courteously.
  • Answered customer inquiries and provided product guidance.
  • Demonstrated adaptability during peak hours, maintaining high-quality work under pressure.

Education

High School Diploma -

Granite Mountain Charter School
Fort Irwin
06-2024

Skills

  • Phone etiquette
  • Cash handling proficiency
  • Order taking accuracy
  • Cross-functional teamwork
  • Guest relations
  • Complaint handling
  • Listening skills
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Customer satisfaction
  • Guest service

Affiliations

  • Shelby Stukey

Timeline

Front of House Worker

Chick-fil-A
11.2024 - Current

Housekeeper

Landmark Inn
07.2024 - 10.2024

Commissary Bagger

Commisary
09.2022 - 07.2024

High School Diploma -

Granite Mountain Charter School

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Haven Wright