Hassan Ragland
Oswego
Summary
Results-driven professional with extensive experience leading financial operations and cross-functional initiatives within corporate collections, credit risk, and client relationship management. Skilled in applying PMBOK-aligned methodologies to manage projects from initiation through closing. Adept at stakeholder engagement, scope definition, risk management, and process improvement to deliver measurable business outcomes such as reduced bad debt exposure, accelerated cash flow, and enhanced client satisfaction.
Overview
10
10
years of professional experience
Work History
REALTOR
Berkshire Hathaway HomeServices/Redfin
02.2021 - Current
- Conduct in-depth consultations with clients to assess desired home features, financial capacity, and preferred neighborhoods.
- Design and implement customized marketing strategies to attract qualified buyers and showcase client properties effectively across digital and print platforms.
- Research and present suitable listings using MLS, providing clients with market insights and comparative property data.
- Pre-screen and qualify prospective buyers to ensure safety and suitability before property showings.
- Guide clients through the financing process by explaining mortgage options and connecting them with trusted lenders.
- Present, negotiate, and manage offers on behalf of clients, providing expert advice to achieve optimal outcomes in price and terms.
SENIOR COLLECTIONS ANALYST
Select Rehabilitation
11.2022 - 08.2025
- Initiated and planned strategies for a portfolio of 150–250 accounts, aligning collection activities with organizational objectives.
- Monitored & controlled project progress by analyzing aging reports, identifying high-risk accounts, and prioritizing interventions.
- Executed stakeholder engagement by collaborating with internal departments to resolve disputes and improve collection efficiency.
- Delivered key project outcomes including reduced exposure to bad debt and improved DSO (Days Sales Outstanding).
- Supported month-end close projects, preparing reports and reconciling discrepancies to ensure financial accuracy.
AR COLLECTION SPECIALIST/AR MANAGER
CH Robinson
11.2021 - 10.2022
- Led a project team of 8 AR professionals, providing mentorship, performance monitoring, and process improvement training.
- Planned and executed collection strategies for 250–300 accounts to optimize cash flow.
- Monitored performance metrics and implemented corrective actions to meet financial goals.
- Directed process improvement initiatives, enhancing reporting accuracy and efficiency of AR operations.
ACCOUNTS RECEIVABLE SPECIALIST
Arrive Logistics
03.2019 - 05.2020
- Executed AR projects by managing 90–150 accounts, ensuring timely payments and preventing delinquencies.
- Identified risks through trend analysis and implemented proactive measures to reduce overdue invoices.
- Delivered project reports weekly to leadership, supporting data-driven decisions.
- Facilitated closing processes by reconciling bank accounts and ensuring data accuracy in accounting systems.
CREDIT ANALYST
Delmar International
11.2018 - 02.2019
- Initiated credit risk assessment projects, analyzing financial statements and recommending credit limits.
- Monitored client portfolios of 60–80 accounts, identifying high-risk exposure and mitigating potential losses.
- Partnered with internal stakeholders to resolve disputes, ensuring compliance with company credit policies.
ACCOUNTS RECEIVABLE SPECIALIST
CH Robinson
03.2016 - 11.2018
- Executed financial control projects across 60–200 domestic and international accounts.
- Managed stakeholder relationships with high-profile clients (e.g., Coca-Cola, Anheuser-Busch), ensuring positive outcomes.
- Monitored KPIs such as aging trends and implemented strategies to reduce overdue balances.
- Closed AR cycles by reconciling discrepancies and ensuring client satisfaction.
Education
Associate of Applied Science - Computer Programming
Robert Morris University
Chicago, IL01.2005
Skills
- Proficient in Microsoft Office
- Experience managing corporate collections
- Efficient data management
- Strong communication skills in both verbal and written formats
- Collaborative teamwork
- Leadership experience
- Data analysis using VLOOKUP and pivot tables
- Cash application
- Proficient in managing ERP systems, specifically NetSuite and GetPaid
Timeline
SENIOR COLLECTIONS ANALYST
Select Rehabilitation
11.2022 - 08.2025
AR COLLECTION SPECIALIST/AR MANAGER
CH Robinson
11.2021 - 10.2022
REALTOR
Berkshire Hathaway HomeServices/Redfin
02.2021 - Current
ACCOUNTS RECEIVABLE SPECIALIST
Arrive Logistics
03.2019 - 05.2020
CREDIT ANALYST
Delmar International
11.2018 - 02.2019
ACCOUNTS RECEIVABLE SPECIALIST
CH Robinson
03.2016 - 11.2018
Associate of Applied Science - Computer Programming
Robert Morris University