Hasan Barkcin
Waukegan
Summary
Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
9
9
years of professional experience
Work History
Business Owner
All ON TARGET
11.2019 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Over $300,000 sales per year with 50% margins.
- Sold the business for 500% profit.
Business Owner
K&M SMOKESHOP
03.2022 - 05.2023
- Trained and motivated employees to perform daily business functions.
- $30,000 gross revenue generated per month less than 5 months.
- Sold the business for 100% profit.
- Actively listened to customers, handled concerns quickly and solved problems quickly.
Branch Manager
Enterprise Rent-A-Car
08.2018 - 11.2019
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Top growing branch with 27% growth for the year.
- Best customer service score for 6 months in the State of Arizona
- Selected Elite to Eat every month
- Promote MT to an Assistant Manager less than 7months
- Top Branch manager for 2 months in a row.
- Selected second best for Profit in Arizona
- Closed 2 commercial accounts(UPS, FEDEX)
Assistant Manager
Enterprise Rent-A-Car
11.2017 - 07.2018
- Increased customer service score, gross revenue and fleet. Improved customer service score
- Ran checkpoints for 11,000 vehicle fleet size( 3rd biggest in the nation)
- Assisted 38 employees for day-to-day operations
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify fleet levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Management Assistant
Enterprise Rent-A-Car
10.2017 - 11.2017
- Managed Enterprise in house location in Geico Gerber Boyshop.
- Obtained 100 ARX score with 3 month 88 customer service score (best in the area)
Account Specialist
Enterprise Rent-A-Car
08.2016 - 02.2017
- Reconciled customer accounts and identified discrepancies for further investigation.
- Set up new customer accounts and updated existing profiles with latest information.
- Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
- Obtained 3 month 100 customer service score
Management Trainee
Enterprise Rent-A-Car
05.2016 - 08.2016
- Handled day-to-day operations for Enterprise Rent a Car in Earnhartd Ford Dealership.
- Obtained the best customer service score in the area. Managed accounts receivable, fleet management and maintenance for the vehicles
Teller
Wells Fargo
03.2015 - 03.2016
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Education
Bachelor of Arts - Business Sustainability
Arizona State University
Tempe, AZ05.2016
Additional Information
Glendale Community College Basketball Team Player
Languages
Turkish
Native or Bilingual
Timeline
Business Owner
K&M SMOKESHOP
03.2022 - 05.2023
Business Owner
All ON TARGET
11.2019 - Current
Branch Manager
Enterprise Rent-A-Car
08.2018 - 11.2019
Assistant Manager
Enterprise Rent-A-Car
11.2017 - 07.2018
Management Assistant
Enterprise Rent-A-Car
10.2017 - 11.2017
Account Specialist
Enterprise Rent-A-Car
08.2016 - 02.2017
Management Trainee
Enterprise Rent-A-Car
05.2016 - 08.2016
Teller
Wells Fargo
03.2015 - 03.2016
Bachelor of Arts - Business Sustainability
Arizona State University
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