Summary
Overview
Work History
Education
Skills
Timeline
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Harrold Laureta

Westmont,IL

Summary

Driven professional with a proven track record at American Standard Circuits Inc., enhancing quality control and promote a culture of continuous improvement. Excelled in roles requiring exceptional customer service and data organization skills. Demonstrated expertise in MS Office and a strong work ethic, significantly contributing to process enhancements and regulatory compliance.

Overview

19
19
years of professional experience

Work History

Quality Specialist

American Standard Circuits Inc.
07.2018 - 06.2024
    • Assisted in the implementation of a continuous improvement culture and helped train new quality department hires.
    • Updated comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency.
    • Collaborated with cross-functional teams to identify process improvements, resulting in increased production
    • Maintained up-to-date knowledge on relevant regulations within the industry, ensuring company practices remained compliant at all times.
    • Create First Article Inspection Report on new manufactured boards.

Personal Trainer

Xtreme Definition Fitness
01.2014 - 07.2018
    • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
    • Motivated clients to stay on track with fitness goals with positive and friendly approach.
    • Trained clients during strength training, cardio vascular exercise, and stretching.
    • Assisted clients with personal fitness goals through realistic objectives.

Convenience Banker

Oxford Bank & Trust
10.2007 - 12.2013
  • Assisted customers with setting up or closing accounts, and account maintenance.
  • Developed and maintained strong customer relationships, providing exceptional service.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
  • Assisted training new employees.

Bank Teller - Sales Associate

TCF National Bank
04.2005 - 08.2007
    • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
    • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
    • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
    • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Education

Communication Design

Harrington College of Design
Chicago, IL

High School Diploma -

Bolingbrook High School
Bolingbrook, IL
06.2005

Skills

    • Customer Satisfaction
    • MS Office including Excel, Word, Outlook
    • Strong Work Ethic
      • Data collection and organization
      • Data Entry

Timeline

Quality Specialist

American Standard Circuits Inc.
07.2018 - 06.2024

Personal Trainer

Xtreme Definition Fitness
01.2014 - 07.2018

Convenience Banker

Oxford Bank & Trust
10.2007 - 12.2013

Bank Teller - Sales Associate

TCF National Bank
04.2005 - 08.2007

Communication Design

Harrington College of Design

High School Diploma -

Bolingbrook High School

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Harrold Laureta