Haroon Naeem
Aurora,IL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, working in customer service and ensuring customers are happy and leave with a smile, and maintaining accurate records of all transactions.
I have worked in retail with a small emphasis in sales, and have understood the many obstacles that may come my way and how to overcome them.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Office Depot
03.2018 - 11.2020
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
General Merchandise Associate
Target
10.2021 - 01.2022
- Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
- Assisted in maintaining a clean and well-organized store, contributing to a positive shopping experience for customers.
- Supported inventory management efforts by accurately tracking merchandise and restocking shelves as needed.
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for customers.
- Handled returns and exchanges professionally, resolving customer issues with empathy and understanding.
- Have orders ready for pick-up or delivery under a time constraint.
Grocery Associate
Amazon Fresh
03.2022 - Current
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
- Maintained cleanliness and organization of aisles, promoting a pleasant shopping experience for customers.
- Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
- Managed inventory accurately by conducting regular counts and updating records accordingly.
- Have grocery orders ready under a time constraint for order pick-up and delivery.
Education
Bachelor of Arts - Business Administration
University of Illinois At Chicago
Chicago, IL05.2025
Skills
- Team collaboration
- Store layout understanding
- Shelf stocking
- Order processing
- Adaptability
- Cleanliness maintenance
- Merchandising techniques
- Punctuality
- Cash handling
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Grocery Associate
Amazon Fresh
03.2022 - Current
General Merchandise Associate
Target
10.2021 - 01.2022
Retail Sales Associate
Office Depot
03.2018 - 11.2020
Bachelor of Arts - Business Administration
University of Illinois At Chicago
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