Harold Newton
Tuscola
Summary
Dynamic professional with a proven track record at Marion County Horizon Center, excelling in teamwork and problem-solving. Recognized for enhancing patient satisfaction through exceptional care and efficient household management. Skilled in maintaining safety protocols and training new staff, fostering a collaborative environment while ensuring operational excellence.
Overview
12
12
years of professional experience
Work History
DSP
Marion County Horizon Center
01.2025 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assistant Manager
Lambos Gas Station
12.2024 - 01.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
House Manager
Marion County Horizon Center
10.2021 - 12.2024
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Facilitated communication between family members regarding important updates or decisions related to the house manager role.
Auto Parts Specialist
Quadco
06.2021 - 10.2021
- Developed a loyal customer base by consistently delivering exceptional service and support during every interaction.
- Tracked parts use and charged items to customer accounts for billing.
- Served customers in-store and by telephone to answer questions and place orders.
- Issued parts to technicians to complete customers' repairs.
Auto Parts Specialist
O'Reilly Auto Parts
10.2020 - 06.2021
- Developed a loyal customer base by consistently delivering exceptional service and support during every interaction.
- Served customers in-store and by telephone to answer questions and place orders.
- Tracked parts use and charged items to customer accounts for billing.
- Issued parts to technicians to complete customers' repairs.
Assistant Manager
Circle K
11.2017 - 06.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Operator
North American Lighting
04.2013 - 10.2017
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Education
No Degree - Graphic Design
Full Sail University
Winter Park, FLHigh School Diploma -
Shiloh High School
Hume, IL05-2010
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- able to keep a calm and collected head when under pressure
- no problem working on my own or with others
Languages
English
Native or Bilingual
Timeline
DSP
Marion County Horizon Center
01.2025 - Current
Assistant Manager
Lambos Gas Station
12.2024 - 01.2025
House Manager
Marion County Horizon Center
10.2021 - 12.2024
Auto Parts Specialist
Quadco
06.2021 - 10.2021
Auto Parts Specialist
O'Reilly Auto Parts
10.2020 - 06.2021
Assistant Manager
Circle K
11.2017 - 06.2020
Operator
North American Lighting
04.2013 - 10.2017
No Degree - Graphic Design
Full Sail University
High School Diploma -
Shiloh High School
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