Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harley Buettner

Buda

Summary

Professional healthcare provider with strong background in correctional environments, prepared for this role. Skilled in patient care, emergency response, and proper documentation. Strong focus on team collaboration and achieving results. Known for reliability and adaptability in dynamic settings.

Overview

2026
2026
years of professional experience

Work History

Certified Nurse Assistant

Wexford Health Services
02.2019 - Current
  • Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
  • Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
  • Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
  • Improved patient comfort by repositioning and transferring them on a regular basis.
  • Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.

Telecommunications Operator

BueComm
04.2024 - 09.2024
  • Handled sensitive customer data with discretion, adhering to strict confidentiality protocols at all times.
  • Managed high call volume while maintaining professionalism and composure during periods of peak demand.
  • Connected callers with appropriate professional, department, or business.
  • Implemented process improvements that led to increased workflow efficiency within the telecommunications department.
  • Delivered exceptional customer service while managing multiple priorities simultaneously under tight deadlines.
  • Operated digital paging system to notify recipients of incoming calls.
  • Provided comprehensive support for various telecommunication systems, including VoIP, SIP Trunking, and TDM technologies.
  • Remained calm and poised in stressful situations, diffusing angry callers and mitigating issues.

Certified Nursing Assistant Supervisor

Liberty Village
03.2016 - 02.2019
  • Increased patient satisfaction rates by fostering strong relationships with patients and their families, ensuring clear communication and understanding of treatment plans.
  • Enhanced patient care by overseeing daily operations and supervising a team of Certified Nursing Assistants.
  • Collaborated with nursing leadership in developing policies and procedures that enhanced overall patient experience and streamlined CNA responsibilities.
  • Participated in quality improvement efforts by analyzing data trends, identifying areas for improvement, and implementing necessary changes for enhanced patient outcomes.
  • Promoted a safe and healthy work environment through strict adherence to safety guidelines and infection control measures.
  • Conducted regular rounds to monitor patient conditions, ensuring appropriate interventions were implemented when needed.

Break Stocker

Ace Hardware

Education

Certification - CNA/Phlebotomy

Life Time of Caring
Prophetstown, IL
02-2016

High School Diploma -

Bureau Valley
Manlius
05-2012

Skills

  • HIPAA compliance
  • Safety precautions
  • Medical terminology
  • Healthcare ethics
  • Maintaining privacy
  • Professional communication
  • Information security
  • Switchboard operation
  • Problem-solving
  • Attention to detail

Timeline

Telecommunications Operator

BueComm
04.2024 - 09.2024

Certified Nurse Assistant

Wexford Health Services
02.2019 - Current

Certified Nursing Assistant Supervisor

Liberty Village
03.2016 - 02.2019

Break Stocker

Ace Hardware

Certification - CNA/Phlebotomy

Life Time of Caring

High School Diploma -

Bureau Valley

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Harley Buettner