Harley Balinao
Palatine
Summary
Personable and positive individual with a knack for creating welcoming environments and ensuring customer satisfaction. Familiar with basic beverage preparation techniques and adept at quickly learning new recipes and equipment operation. Aiming to enhance customer experience and contribute to thriving workplace.
Overview
1
1
year of professional experience
Work History
Boba Barista
Hangout Cafe
10.2024 - 02.2026
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Collaborated with team members to streamline workflow during peak hours, enhancing customer service experience.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Sanitized counters, machines, utensils, and seating areas in daily shifts to uphold cleanliness standards.
- Contributed to store cleanliness by carrying out routine cleaning tasks.
- Assisted in inventory management, maintaining optimal stock levels to support seamless daily operations.
- Trained new team members using positive reinforcement, fostering a supportive environment for skill development.
Education
Associate of Arts - Psychology/Kinesiology
William Rainey Harper College
Palatine, IL05-2027
Skills
- Beverage preparation
- Performance enhancement
- Sanitation standards compliance
- Exceptional customer service
- Fast-paced adaptability
- Multitasking and organization
- Performance enhancement
- Learning mindset
- Strong work ethic
- Friendly and outgoing
- Positive attitude display
- Multitasking and organization
Affiliations
- Church House On The Rock
Hobbies and Interests
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate.
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail.
- Fashion
- Kayaking
- I enjoy cooking for friends and family gatherings.
- Baking
- Road Trips
Volunteer work
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Strengthened community bonds, participating in interfaith dialogues and events.
- Worship Vocals on Youth Group Days at [Church House On The Rock]
- Children's ministry volunteer at [Church House On The Rock]
Timeline
Boba Barista
Hangout Cafe
10.2024 - 02.2026
Associate of Arts - Psychology/Kinesiology
William Rainey Harper College