Knowledgeable Bar Manager. Managed diverse bar operations with focus on enhancing customer satisfaction and streamlining inventory processes. Demonstrated effective team leadership and conflict resolution skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bar Manager
Barnabys of Northbrook
06.2021 - Current
Supervised daily bar operations, ensuring adherence to safety and quality standards.
Trained and mentored staff on beverage preparation and customer service techniques.
Closed out cash register and prepared cashier report at close of business.
Resolved customer complaints promptly, fostering positive relationships and repeat business.
Bartender
The Burwood Tap
03.2018 - 03.2020
Managed high-volume drink orders while ensuring timely service and customer satisfaction.
Developed signature cocktails, enhancing menu offerings and improving customer experience.
Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
Lifeguard
Danni Aragon
01.2012 - 01.2018
Trained junior lifeguards in emergency response procedures and rescue techniques.
Developed and implemented safety drills to enhance team preparedness.
Conducted regular equipment inspections, maintaining readiness for emergencies.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.