Hanon Hines

Lead the full scope of Human Resources for a high-growth, modern consulting firm, shaping people strategy across a distributed workforce of technologists, strategists, designers, and engineers. Serve as a strategic advisor to executive leadership on organizational design, performance management, leadership development, and risk mitigation.

• Built and scaled HR infrastructure through rapid organizational growth, overseeing talent development, employee relations, total rewards, DEI initiatives, and compliance across multiple states.
• Drive the company’s performance and promotion processes, including calibration, executive-level talent reviews, and career framework alignment for consultants and leaders.
• Lead sensitive and complex investigations involving claims of retaliation, interpersonal conflict, and failure to accommodate; manage resolution and accountability with legal precision.
• Introduced key people programs including structured leadership coaching, enhanced 401(k) design, compliance modernization, and new talent frameworks that increased internal alignment and transparency.
• Partner with Legal, Finance, and Delivery leadership to navigate client-driven talent decisions, international employment compliance, and cross-functional policy shifts.
• Known for driving clarity in ambiguous situations, delivering direct and grounded counsel to senior leaders, and balancing human-centric leadership with business pragmatism.

HR Director for an 800+ employee restaurant group with 18 concepts across Chicago, New York, Las Vegas, and Paris, France.

• Monitored and handled all high-level employee relations, including performance-based and harassment incidents.
• Developed succession plans and promotion paths for all staff.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Assessed and aligned compensation packages to the market to attract highly qualified applicants for organizational vacancies.
• Followed programs closely to assess effectiveness, and make proactive changes to meet changing demands.
• Implemented a behavioral-based performance management system to define expectations, standards, and key performance areas.
• Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance, or safety.

As HR Director at Lodge Management, I held full accountability for all HR functions while providing executive-level leadership and strategic direction. Developed and enforced initiatives to drive organizational growth and advance diversity and inclusion. Strengthened leadership effectiveness across all levels, and implemented employee relations and communication programs that resolved longstanding labor-management tensions, rebuilt trust, and shifted the culture toward a more employee-centric focus. Closely monitored programs for impact, and continuously refined them to adapt to evolving workforce and business needs.

As the Senior HR Manager, I led a national team of eight HR Business Partners while standardizing regional SOPs to resolve systemic inconsistencies across business units. Diagnosed complex enterprise-wide issues using root cause analysis, delivering actionable, evidence-based recommendations and business cases. Regularly assess organizational strengths, risks, and external trends impacting operations, compliance, and workforce strategy. Designed and implemented HR policies and processes that significantly reduced legal exposure and enhanced enterprise alignment.

As the HR Manager at Marquette Associates, I streamlined talent management, leadership development, and performance-based compensation processes across the research, marketing, operations, and client services teams. Led the planning and implementation of performance appraisals, enhancing employee capabilities through focused management training and coaching. Conducted investigations to resolve employee grievances, and facilitated 360-degree feedback sessions for senior leadership, resulting in actionable development plans and stronger leadership alignment.