Hannah Williams

Prioritize and manage schedules, appointments, meetings, and related activities for designated unit administrators. Coordinate logistical arrangements for travel to conferences and meetings. Prepare and submit expense reports for related travel, reimbursements, and other purchases. Create agendas, transcribe and format notes, and distribute meeting information to participants. Manage and control confidential documents including personnel, institutional, and historical documents. Review, finalize, and distribute correspondence on behalf of designated unit administrators. Assist in planning and execution of essential programs and faculty processes. Create, update and manage various webpages. Coordinate and expedite necessary actions regarding organizational activities.

Managed high-volume calls, ensuring timely and accurate responses to member and donor needs. Enhanced donor engagement by implementing personalized communication and acknowledgement strategies. Responded to public and member requests for products, services, and company information. Participated in the training and onboarding of new hires. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Educated potential adopters and the general public on animal body language and behavior, best practices in animal handling, and proper animal husbandry. Responded to requests for information by phone and email. Processed and reviewed adoption applications and maintained multiple scheduling calendars. Trained and mentored new staff, interns, and volunteers. Developed and distributed print and electronic informational and promotional materials.

Developed and implemented engaging lesson plans aligned with curriculum standards. Fostered a positive classroom environment to enhance student learning, participation, and academic and social growth. Utilized assessment tools to evaluate student progress and adapt instructional strategies based on student abilities and learning style. Collaborated with colleagues to enhance interdisciplinary teaching approaches and share best practices.