Summary
Overview
Work History
Education
Skills
Timeline
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Hannah White

Deer Park,IL

Summary

Dynamic and dedicated professional with experience as a Hostess at Sergios and PL8, excelling in multitasking and customer service. Known for problem-solving and creating welcoming environments, I effectively trained new staff and maintained high guest satisfaction. My strong work ethic and flexible scheduling ensure a positive experience for both guests and team members.

Developed strong interpersonal and multitasking skills in childcare-focused environment, ensuring nurturing and organized setting. Expertise in managing daily routines, conflict resolution, and creative engagement with children. Seeking to transition into new field, leveraging these transferrable skills to contribute effectively in diverse settings.

Overview

3
3
years of professional experience

Work History

Babysitter

Melissa Capinegro
11.2024 - Current
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.

Hostess

Sergios
08.2023 - 12.2023
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Hostess

PL8
11.2022 - 10.2023
  • Greeted and seated guests in a friendly and timely manner, managed reservations and waitlists, and maintained a welcoming atmosphere.
  • Assisted in coordinating table turnover, answering phones, and ensuring excellent customer service during peak hours.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

High School Diploma -

Barrington High School
Barrington, IL

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Flexible scheduling
  • Activity planning

Timeline

Babysitter

Melissa Capinegro
11.2024 - Current

Hostess

Sergios
08.2023 - 12.2023

Hostess

PL8
11.2022 - 10.2023

High School Diploma -

Barrington High School

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Hannah White