Hannah Scantlebury
Chicago,IL
Summary
Dedicated and compassionate Certified Nursing Assistant with experience in home health care, customer service, and fast-paced work environments. Proven ability to provide attentive patient care, communicate effectively, and remain reliable under pressure. Brings strong work ethic, adaptability, and a patient-focused mindset developed through hands-on HHA work and customer-facing roles.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Pete's Fresh Market
Chicago, IL
08.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing prompt and friendly service to enhance satisfaction.
- Maintained cleanliness and organization of checkout areas to promote a positive shopping environment.
- Handled cash, credit, and digital payments while ensuring compliance with company policies.
- Trained new staff on register operations and customer service protocols to ensure consistency.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Caregiver
Private Client
Chicago, IL
10.2024 - 07.2025
- Provided daily assistance with personal care and hygiene needs.
- Monitored health changes, reporting concerns to healthcare professionals promptly.
- Implemented engaging activities to enhance mental stimulation and well-being.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with mobility and transportation to appointments and activities.
- Maintained a safe and clean living environment for client comfort.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Crew Member
Wendy's
Chicago, IL
10.2023 - 07.2024
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register accurately, managing transactions and handling cash efficiently.
- Collaborated with team members to maintain cleanliness and organization in dining area and kitchen.
- Prepared food items following safety protocols, ensuring quality and consistency of products.
- Assisted in training new crew members on operational procedures and customer service standards.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
George Washington High School
Chicago, IL05.2024
Associate of Science - Nursing
Olive Harvey College
Chicago, IL05-2028
CNA License - Health Sciences
Nirvana Institute
Chicago, IL09.2025
Skills
- Customer service
- Reliable
- Work ethic and integrity
- Patience and empathy
- Strong communication skills
- Compassionate
Certification
- CNA - Certified Nurse Assistant
- CPR
Timeline
Caregiver
Private Client
10.2024 - 07.2025
Cashier
Pete's Fresh Market
08.2024 - Current
Crew Member
Wendy's
10.2023 - 07.2024
CNA License - Health Sciences
Nirvana Institute
High School Diploma -
George Washington High School
Associate of Science - Nursing
Olive Harvey College