Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hannah Nickle

Bolingbrook

Summary

Highly experienced in running a fast food restaurant with speed, cleanliness, efficiency, and success. I have been working in fast food now for almost 7 years. Within just working for 3 months, I quickly climbed my way to management as I take dedication in running a shift smoothly. Customer service is an expertise of mine, always ensuring the customer is satisfied and guaranteed to return. I work well in a team environment. Motivating the crew was top priority to run my shifts smoothly. Although I have majority fast food experiences, I am open to branching elsewhere. I am quick to learn and adaptable.

Overview

6
6
years of professional experience

Work History

Restaurant Manager

RicebyLLC
02.2025 - 07.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.

Restaurant Manager

Raising Canes
10.2023 - 10.2024
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.

Warehouse Worker

FedEx
05.2023 - 06.2023
  • Loaded trailers with packages weighing up to 150lbs. Took control of 4-5 doors at a time.


Shift Leader

Panda Express
03.2020 - 04.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Assistant Manager

Jimmy Johns
03.2019 - 03.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Education

No Degree - General Education

Joliet Junior College
Joliet, IL

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Operations management
  • Staff management
  • Passion for customer satisfaction
  • Shift management
  • Complaint resolution
  • Food service background
  • Adaptable
  • Business operations expertise
  • Pre-shift walk-through
  • Problem-solving

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Restaurant Manager

RicebyLLC
02.2025 - 07.2025

Restaurant Manager

Raising Canes
10.2023 - 10.2024

Warehouse Worker

FedEx
05.2023 - 06.2023

Shift Leader

Panda Express
03.2020 - 04.2023

Assistant Manager

Jimmy Johns
03.2019 - 03.2020

No Degree - General Education

Joliet Junior College

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