Hannah Miller

Deerfield,IL

Overview

years of professional experience

Endeavor Health

Glenview, IL

03.2024 - Current

Contribute to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally
Maintained rapport with physicians, nurses and other healthcare personnel.
Improved unit workflow by effectively prioritizing tasks
Maintained patient confidentiality in line with HIPAA regulations.
Enhanced office productivity by handling high volume of callers per day.
Maintain current and accurate medical records for patients.

HomesByMarco

Libertyville, Illinois

02.2022 - Current

Implement excellent customer support via email and phone
Update company's database with new customer info & maintain accurate data for existing customers
Prepare listing agreements, manage internal sign-off process and retrieve all necessary documentation
Schedule appointments for customers and staff
Promote listings on social media outlets such as Facebook, Instagram, Twitter and Google Business
Collaborate positively with peers and other staff members
Hybrid work environment- Attend weekly zoom meetings

Re/Max Top Performers

Lake Bluff, IL

02.2021 - 02.2022

Use project management processes to develop and maintain pipeline of projects, track progress, and communicate progress with clients
Assess property needs and budget constraints
Cold Calling
Coordinate, schedule and attend appointments as needed
Prepare listing agreements, manage internal sign-off process
Work collaboratively with colleagues
Design brochures and flyers with Adobe InDesign
Maintain compliance with disclosure and confidentiality mandates

Amazing Lash Studio

Northbrook, IL

07.2018 - 02.2021

Recruit and train new employees
Coach staff on strategies to enhance performance and improve customer relations
Promote high customer satisfaction by resolving problems with knowledgeable and friendly service
Turn customers into clients through membership sales
Up-sell product and services
Diffuse situations with unhappy customers, ultimately leading to a positive experience
Manage and sustain monthly sales goals through role play and training
Host and attend weekly zoom meetings for training purposes