Hannah Miller
Deerfield,IL
Overview
7
7
years of professional experience
Work History
Unit Secretary
Endeavor Health
03.2024 - Current
- Contribute to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally
- Maintained rapport with physicians, nurses and other healthcare personnel.
- Improved unit workflow by effectively prioritizing tasks
- Maintained patient confidentiality in line with HIPAA regulations.
- Enhanced office productivity by handling high volume of callers per day.
- Maintain current and accurate medical records for patients.
Listing Coordinator
HomesByMarco
02.2022 - Current
- Implement excellent customer support via email and phone
- Update company's database with new customer info & maintain accurate data for existing customers
- Prepare listing agreements, manage internal sign-off process and retrieve all necessary documentation
- Schedule appointments for customers and staff
- Promote listings on social media outlets such as Facebook, Instagram, Twitter and Google Business
- Collaborate positively with peers and other staff members
- Hybrid work environment- Attend weekly zoom meetings
Listing Coordinator
Re/Max Top Performers
02.2021 - 02.2022
- Use project management processes to develop and maintain pipeline of projects, track progress, and communicate progress with clients
- Assess property needs and budget constraints
- Cold Calling
- Coordinate, schedule and attend appointments as needed
- Prepare listing agreements, manage internal sign-off process
- Work collaboratively with colleagues
- Design brochures and flyers with Adobe InDesign
- Maintain compliance with disclosure and confidentiality mandates
Studio Director
Amazing Lash Studio
07.2018 - 02.2021
- Recruit and train new employees
- Coach staff on strategies to enhance performance and improve customer relations
- Promote high customer satisfaction by resolving problems with knowledgeable and friendly service
- Turn customers into clients through membership sales
- Up-sell product and services
- Diffuse situations with unhappy customers, ultimately leading to a positive experience
- Manage and sustain monthly sales goals through role play and training
- Host and attend weekly zoom meetings for training purposes
Core Proficiencies
- Administration
- Attention to Detail
- Cold Calling
- Customer Service
- Customer Retention Strategies
- Documentation
- Highly Organized
- Organizational Communication
- People Skills
- Remote Work
- Time and Task Management
- Up-selling
- Written and Verbal Communication
Technology
- DropBox
- Google Drive (Docs, Slides, Sheets, Etc)
- Microsoft Office (Word, Excel, Powerpoint)
- Outlook
- Quickbooks
- Zoom
- Epic
Timeline
Unit Secretary
Endeavor Health
03.2024 - Current
Listing Coordinator
HomesByMarco
02.2022 - Current
Listing Coordinator
Re/Max Top Performers
02.2021 - 02.2022
Studio Director
Amazing Lash Studio
07.2018 - 02.2021
Similar Profiles
MARIO HERRERAMARIO HERRERA
Emergency Department Technician at Endeavor HealthEmergency Department Technician at Endeavor Health
Demarea RiesDemarea Ries
Medical Assistant at Endeavor HealthMedical Assistant at Endeavor Health
ANNA LAUDEANNA LAUDE
Registered Nurse, Maternal Fetal Medicine at Endeavor HealthRegistered Nurse, Maternal Fetal Medicine at Endeavor Health
Mercy ChishimbaMercy Chishimba
Medical Assistant at Endeavor HealthMedical Assistant at Endeavor Health
Casey SchwabCasey Schwab
Program Director at Camp AgawakProgram Director at Camp Agawak