Hannah Knapp
Mundelein
Summary
Dynamic sales professional with a proven track record at Hobby Lobby, excelling in customer service and team collaboration. Skilled in custom framing and merchandising strategies, I effectively foster relationships with clients and enhancing their experience. My ability to multitask under pressure ensures efficient operations and satisfied customers.
Overview
16
16
years of professional experience
Work History
Sales/ Manager
Hobby Lobby
Gurnee
11.2012 - Current
- Customer service.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Putting together shadowboxes/ needle art and other more detailed work.
- Cutting fabric other sales floor work.
- Re arranging store lay outs.
- Developed merchandising strategies to display seasonal items attractively.
- Fostered a positive work environment that encouraged teamwork and collaboration.
Sales
Wolf Camera
Vernon Hills
01.2011 - 01.2012
- Learning and selling of cameras/lenses/photo prints.
- Incorporated product knowledge in sales process to maximize sales.
- Customer-oriented approach increased sales.
- Helping customers with printing/sizing/ photo books
Photographer/ Sales
JcPenny Portrait Studio
Vernon Hills
01.2010 - 2011
- Interacting with adults and children
- Managed studio equipment setup, including lighting and backdrops. Also positioning of customers for optimal results.
- Collaborated with clients to understand their vision and preferences for photo shoots.
- Edited and retouched images using professional software to enhance final products.
- Informed clients about printing options and packages available for their photos.
- Maintained cleanliness and organization of studio space to ensure efficient operations.
Education
photography
College of Lake County
Grayslake05-2010
High School -
Mundelein High School
Mundelein05-2010
Skills
- Ability to Multitask
- Customer Service
- Ability to Work Under Pressure
- Critical thinking and problem-solving
- Working well with others
- Attention to detail
- Creative thinking
- Lighting techniques
- Managing sales team
- Custom Framing
- Ordering custom frames/ logging in when received
- Organization/Cleanliness
- Framing equipment- wizard 8000
- Framing equipment- fillet cutter
- Framing equipment- glass cutter
- Framing equipment: drymounting
Hobbies and Interests
- Very artsy oriented
- Photography
- Scrapbooking
- Miniatures
- Kayaking
- Swimming
- Reading
- Very big into family time
Timeline
Sales/ Manager
Hobby Lobby
11.2012 - Current
Sales
Wolf Camera
01.2011 - 01.2012
Photographer/ Sales
JcPenny Portrait Studio
01.2010 - 2011
photography
College of Lake County
High School -
Mundelein High School