Hannah Ganser
Morris
Summary
Resourceful Shop Administrator known for high productivity and efficient task completion. Able to respond quickly and manage requests independently to quickly assist with any need. Detail-oriented and skilled administrative professional able to keep reception areas clean, neat and presentable to give a positive impression to all guests. Demonstrated success in maintaining high levels of customer satisfaction and accomplishing business growth by forging strong relationships with clients through professionalism and understanding needs.
Overview
8
8
years of professional experience
2017
2017
years of post-secondary education
Work History
Magician
I Am Entertainment
Tampa
04.2018 - Current
- Performed magic shows for diverse audiences at various venues.
- Created and developed new illusions and routines for performances.
- Collaborated with event coordinators to enhance audience engagement.
Shop Administrator
AIM Transportation Solutions
Romeoville
01.2023 - 04.2024
- Created reports on weekly, monthly or quarterly sales figures.
- Organized merchandise displays effectively to maximize sales potential.
- Assisted customers with product selection based on their needs and preferences.
- Processed payments for purchases using the point-of-sale system.
- Tracked shipments from suppliers, vendors and distributors.
- Resolved any issues that may arise in the shop promptly and efficiently.
- Updated internal systems with data entry when necessary.
- Ensured customer satisfaction by providing excellent service.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
Rental Representative
AIM Leasing Company
Romeoville
01.2023 - 04.2024
- Handled paperwork related to insurance claims when necessary.
- Generated reports detailing daily transactions and monthly sales figures.
- Kept up-to-date with changes in rental policies and procedures.
- Assisted customers in selecting the best vehicle for their needs based on size, features and price.
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
- Managed inventory of available cars and trucks at the rental office.
- Build schedules for receiving department using excel.
- Schedule all incoming product using the portal.
- Interact with vendors and buyers via email and phone in a timely manner.
Education
High School Diploma -
Coal City High School
Coal City, ILSkills
- POS System Operation
- Team Collaboration
- Detail-oriented
- Visual Inspection
- Skilled administrative professional
- Coordinate documents, digital files and correspondence
- Clerical, time management and multitasking abilities
- Documentation Management
- Merchandise products
- Problem-Solving
- Attention to Detail
- Training and development
- Organization and recordkeeping
- Manage vendors
- Vendor Relationship Management
- Fast Pace Work Environment
- Advanced Telecommunications
Timeline
Rental Representative
AIM Leasing Company
01.2023 - 04.2024
Shop Administrator
AIM Transportation Solutions
01.2023 - 04.2024
Magician
I Am Entertainment
04.2018 - Current
High School Diploma -
Coal City High School