Hannah Doyle
Zion
Summary
Compassionate professional in social services field, known for high productivity and efficiency in task completion. Skilled in client assessment, case management, and crisis intervention. Excel at communication, empathy, and problem-solving to support diverse populations effectively.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Social Worker
Whitehall Of Deerfield
Deerfield
09.2024 - Current
- Created and executed care plans tailored to individual client needs and circumstances, enhancing overall client well-being.
- Collaborated with multidisciplinary teams to develop personalized care plans for residents.
- Collaborated with healthcare professionals to coordinate comprehensive support services.
- Advocated for client rights within the healthcare system and community resources.
- Led family meetings to review resident progress and address concerns, fostering communication and collaboration among stakeholders.
- Participated in team meetings, offering insights on case updates and treatment recommendations to improve care coordination.
- Documented client interactions and care plans in compliance with regulatory standards.
- Compiled and organized resource lists to assist clients in accessing necessary services.
Admission Counselor
Lake County Health Department
Waukegan
06.2023 - 08.2024
- Conducted comprehensive intake assessments to identify clients' mental health needs and create tailored treatment plans.
- Conducted comprehensive intake assessments to evaluate clients' mental health needs and develop treatment plans.
- Developed service plans with clients to meet their short and long-term goals.
- Facilitated support groups for individuals coping with substance use disorders, fostering a supportive environment for recovery and personal growth.
Insurance Verification Specialist
Alliance Rx Walgreens Specialty Pharmacy
Frisco
11.2022 - 06.2023
- Ran test claims to verify patient insurance coverage, ensuring accurate billing and claims processing.
- Verified benefit status to confirm active coverage or identify necessary updates for patients.
- Contacted insurance plans to confirm additional information or documentation required for successful claim payment.
- Accurately notating the account to ensure any representatives who view each referral know what has been done, or needs to be done for our patients.
- Triage referrals to competing pharmacies based on in network coverage for patients.
Admissions Coordinator
Timberline Knolls Rehabilitation Treatment Center
Lemont
01.2022 - 02.2023
- Assisted patients with admissions process, ensuring compliance with state and federal laws.
- Delivered personalized service to patients, enhancing their experience during the admissions process.
- Provided excellent service to patients through personable communication.
- Conducted interviews with new patients to gather admission information and evaluate mental health status.
Counselor 1
Gateway Foundation Rehab Centers
Lake Villa
01.2020 - 06.2022
- Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety, and physical or substance abuse.
- Monitored behavior in group sessions and intervened as needed.
- Handled charts and data with strict confidentiality to protect client privacy and uphold ethical standards.
- Monitored group session behavior, intervening to ensure safety and promote positive interactions.
- Executed counseling interventions for conflict resolution and situational adjustment, addressing depression, anxiety, and substance abuse challenges.
Education
Social Work
College of Lake County
Grayslake, IL 05.2024 - 05.2026
High School Diploma -
Zion Benton
Zion, ILSkills
- Crisis intervention
- Mental health evaluation
- Assessment skills
- Care planning
- Client advocacy
- Client support
- Group therapy
- Effective communication
- Active listening
- Relationship building
- Leadership experience
- Data entry
Education and Training
other
Timeline
Social Worker
Whitehall Of Deerfield
09.2024 - Current
Social Work
College of Lake County
05.2024 - 05.2026
Admission Counselor
Lake County Health Department
06.2023 - 08.2024
Insurance Verification Specialist
Alliance Rx Walgreens Specialty Pharmacy
11.2022 - 06.2023
Admissions Coordinator
Timberline Knolls Rehabilitation Treatment Center
01.2022 - 02.2023
Counselor 1
Gateway Foundation Rehab Centers
01.2020 - 06.2022
High School Diploma -
Zion Benton