Result-oriented worker. High focus on teamwork and building, as well as individual work and progress rates. Desire to be proud in the work completed and enjoy working through challenges. Dedicated to providing the most accurate and situationally appropriate work. Experienced in high analysis, team collaboration, problem solving, communication and utilizing effective solutions to complete tasks.
Overview
11
11
years of professional experience
Work History
Educator
St. Patrick Catholic School
St. Charles, IL
08.2025 - 05.2026
Implemented classroom management strategies to foster positive a positive learning environment for middle school students.
Collaborated with colleagues to enhance curriculum effectiveness and delivery.
Assisted in evaluating student progress through assessments and feedback at least twice in each trimester.
Integrated 1:1 technology tools to support interactive learning experiences.
Provided individualized support to students requiring additional assistance. In the classroom, and additional tutoring or lunch studies.
Participated in professional development workshops to improve teaching practices at least once a year.
Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Monitored student progress and adjusted instruction to meet individual needs.
Utilized data-driven instruction to target areas of weakness and continuously improve student performance throughout the school year.
Developed and implemented engaging lesson plans to keep learner attention.
Provided constructive feedback on assignments, empowering students to take ownership of their learning and academic growth.
Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
Facilitated positive a positive learning environment, establishing clear expectations and supportive classroom culture.
Integrated feedback from students and parents to continuously improve teaching methods and classroom management techniques.
Adapted teaching methods and materials to meet evolving standards and benchmarks of the education system.
Educator
Holy Angels Catholic School
Aurora, IL
08.2022 - 05.2025
Instructed 17-45 students at a time.
Developed engaging lesson plans tailored to diverse student needs.
Implemented classroom management strategies to foster positive a positive a positive learning environment.
Collaborated with colleagues to enhance curriculum effectiveness and delivery.
Communicated regularly with parents regarding student performance and behavior.
Built relationships and communicated with parents to provide the best learning environment for children.
Collaborated with colleagues to develop and revise the curriculum, enhancing the learning experience.
Established strong relationships with parents through regular communication, fostering a supportive network for student success.
Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
Chose materials and developed lesson plans to enhance skills for individual students.
Met regularly with a team of teachers to discuss best practices and develop innovative teaching strategies.
Utilized innovative teaching strategies to effectively engage students in learning.
Store Floor Lead
Walgreens
Aurora, IL
03.2020 - 11.2021
Assisted customers in product selection and addressed inquiries effectively.
Maintained organized merchandise displays to enhance shopping experience.
Collaborated with team members to manage inventory levels efficiently.
Processed customer transactions accurately using point-of-sale systems.
Trained new staff on operational procedures and customer service standards.
Implemented promotional strategies to increase product visibility and sales.
Monitored stock levels and coordinated restocking efforts to prevent shortages.
Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Resolved customer complaints with patience and understanding, restoring customer confidence.
Football Management Associate
Aurora University
Aurora, IL
08.2020 - 03.2021
Developed and maintained courteous and effective working relationships.
Resolved problems, improved operations, and provided exceptional service.
Captured high-quality footage for diverse projects, ensuring clarity and visual appeal.
Implemented innovative filming techniques that enhanced overall production quality and audience engagement.
Maximized visual impact through creative use of camera angles, movement, and framing techniques.
Operated scoreboard systems to ensure accurate display of game statistics and player information.
Updated live scores and statistics during events to maintain real-time accuracy for spectators.
Monitored equipment functionality, troubleshooting issues to minimize downtime during events.
Developed streamlined processes for score updating, improving efficiency in high-pressure situations.
Bakery Worker
Smallcakes Cupcakery & Creamery
St. Charles, IL
07.2015 - 11.2020
Operated baking equipment to prepare a variety of cupcakes and desserts efficiently.
Maintained cleanliness and organization of workspace to comply with health and safety standards.
Assisted in inventory management, ensuring adequate supplies for daily production needs.
Collaborated with team members to streamline production processes and enhance workflow efficiency.
Trained new staff on operational procedures and best practices for baking techniques.
Monitored product quality, ensuring consistency in taste and presentation across all baked goods.
Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
Decorated and merchandised quality bakery goods to build business reputation and revenue base.
Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Increased sales with effective product promotions and attractive displays.
Streamlined bakery operations through the implementation of efficient work procedures and time management techniques.
Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Maintained tidy and organized work area to comply with cleanliness standards.
Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
Engaged in friendly conversation with customer to better uncover individual needs.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Developed strong rapport with customers and created a positive impression of the business.
Managed efficient cash register operations.
Used in-store system to locate inventory and place special orders for customers.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Licensed Clinical Mental Health Counselor at Veteran Administration: Fayetteville VET CenterLicensed Clinical Mental Health Counselor at Veteran Administration: Fayetteville VET Center