Hanna Gajek
Chicago
Summary
Dynamic Industrial-Organizational Psychology student with extensive hands-on experience in core Human Resources functions across diverse settings, including research, residential life, behavioral support, and youth development. Skilled in navigating high-volume, multi-stakeholder environments requiring adept scheduling, conflict resolution, and effective communication. Demonstrated success in enhancing processes, ensuring meticulous documentation, and fostering the consistent implementation of structured systems within fast-paced contexts. Actively pursuing opportunities in Human Resources focused on employee experience, HR operations, and people analytics to leverage expertise and drive organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavior Technician
Creative Communications
Chicago, IL
09.2025 - 03.2026
- Maintained detailed behavioral data tracking for 3 clients across 2 family systems (5–7 days/week), documenting session outcomes and behavioral trends to support data-informed decision-making and consistency in service delivery
- Analyzed behavioral patterns from daily data collection to support supervisors in refining intervention plans, contributing to improved engagement and more consistent client progress over time
- Strengthened family communication processes by shifting coordination from informal texting to structured scheduled meetings, improving clarity, accountability, and consistency across multiple stakeholders
- Delivered consistent daily behavioral support, where structured implementation and data monitoring were associated with reduced frequency of behavioral escalations compared to less consistent service delivery approaches
- Collaborated with families and supervising clinicians to align expectations, goals, and intervention strategies across home-based care environments
- Applied real-time behavioral interventions in dynamic environments while documenting outcomes, strengthening skills in data accuracy, stakeholder communication, and adaptive problem-solving under pressure
Research Assistant
Social Behavioral Lab, DePaul University
Chicago, IL
11.2024 - 06.2025
- Supported behavioral research on workplace-relevant topics including decision-making, group dynamics, and organizational behavior, contributing to ongoing academic studies
- Recruited and scheduled research participants, ensuring adherence to ethical research protocols (IRB standards) and accurate documentation of participation data s (primarily freshman cohorts of ~40–100 participants per study cycle)
- Assisted with data organization and preliminary analysis to support interpretation of behavioral trends and research findings used in academic reporting
- Communicated research updates and findings clearly to lab team members, strengthening collaboration, data interpretation, and professional communication skills
- Maintained accurate research records and ensured compliance with study procedures, supporting data integrity across multiple research projects
School Liaison / Researcher
The Cities Project
Chicago, IL
11.2024 - 04.2025
- Coordinated scheduling and logistics for approximately 30 students, parents, and staff across multiple weekly sessions, resolving conflicts and ensuring consistent program operations
- Managed ongoing stakeholder communication (students, families, and staff), improving clarity and reducing miscommunication through structured coordination practices
- Operated in a high-conflict, fast-paced environment with frequent interpersonal disputes among participants, consistently de-escalating tensions and resolving behavioral disruptions to maintain safe and productive sessions
- Designed and implemented a structured survey distribution system (line-based process) to improve participation efficiency and prevent missing data during program activities
- Tracked and monitored survey completion rates in real time, identifying gaps in data collection and proactively correcting participation flow to ensure data accuracy and completeness
- Supported delivery of a youth development program focused on teamwork, engagement, and socio-emotional learning for 30 participants, contributing to consistent participation and session continuity
- Collected and analyzed participation data across 30 students over the program cycle, identifying engagement trends and recommending improvements to scheduling and program structure
- Strengthened operational efficiency by improving communication flow and supporting consistent execution of program activities across all sessions
Check-In Assistant
DePaul Housing
Chicago, IL
11.2023 - 02.2024
- Supported resident onboarding and check-in process during peak move-in periods, assisting with high-volume intake operations (multiple shifts per day during move-in cycles) and ensuring an organized transition experience for incoming residents
- Supported daily residence hall check-in operations for approximately 50-100 students per day, verifying access and assisting residents in gaining entry to their assigned rooms during regular and peak traffic periods
- Processed and maintained accurate resident records and administrative documentation for incoming housing cohorts, supporting data accuracy and operational integrity within residential systems
- Resolved resident concerns and service issues in real time during high-traffic periods, ensuring timely escalation and follow-up to maintain service quality and resident satisfaction
Education
Industrial–Organizational Psychology
DePaul University
Chicago, IL12-2026
Skills
- Employee Relations & Communication
- Data Analysis & Reporting
- Program Coordination & Operations
- HR Support & Administrative Coordination
- Conflict Resolution & Problem-Solving
- Organizational & Time Management
Certification
- SHRM Essentials of HR Management
- ATD Essentials Certificate in Talent Development
- People Analytics (Coursera / LinkedIn Learning)
Timeline
Behavior Technician
Creative Communications
09.2025 - 03.2026
Research Assistant
Social Behavioral Lab, DePaul University
11.2024 - 06.2025
School Liaison / Researcher
The Cities Project
11.2024 - 04.2025
Check-In Assistant
DePaul Housing
11.2023 - 02.2024
Industrial–Organizational Psychology
DePaul University