Haneen Hadi
Chicago
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Advocate Health Care
Chicago, IL
09.2024 - Current
- Educated patients on treatment plans and medication instructions.
- Prepared examination rooms and ensured necessary supplies were available.
- Collected patient vitals and documented medical histories accurately.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Student Intern
Advocate Medical Group Primary Care
07.2024 - Current
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Sorted and organized files, spreadsheets, and reports.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
Store Manager
Vape House
06.2022 - 06.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Jewelry Sales Associate
Zales The Diamond Store
11.2021 - 06.2023
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
Supervisor
Decolores Mexican Restaurant
01.2019 - 07.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Sales Associate
Khols
02.2019 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Spencer's Gifts
01.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Medical Assistant Program - Medical Assisting
Prairie State College
Chicago Heights, ILAssociate of Arts - Criminal Justice
Richard J Daley
Chicago, ILSkills
- Examination preparation
- Patient education
- Medical documentation
- Customer relationship management
- Problem solving
- Time management
- Team collaboration
- Prescription refills
- Customer service
- Team management and supervision
Certification
- Certified at CPR, BLS Provider, 03/2026
Languages
Arabic
Timeline
Medical Assistant
Advocate Health Care
09.2024 - Current
Student Intern
Advocate Medical Group Primary Care
07.2024 - Current
Store Manager
Vape House
06.2022 - 06.2024
Jewelry Sales Associate
Zales The Diamond Store
11.2021 - 06.2023
Sales Associate
Khols
02.2019 - 11.2019
Supervisor
Decolores Mexican Restaurant
01.2019 - 07.2020
Sales Associate
Spencer's Gifts
01.2018 - 01.2019
Medical Assistant Program - Medical Assisting
Prairie State College
Associate of Arts - Criminal Justice
Richard J Daley