- Environmental Stewardship
- Getting involved in local advocacy groups to promote positive change in the community
- Exploring various art forms, such as embroidery, mosaic, and fiber dyeing, to nurture creativity and personal growth
- Crafting and DIY Projects
- Dance
- Fashion
- Creative Writing
- Culturally-conscious Travel
- Learning new cooking techniques and expanding my culinary skills
- Personal Development and Self-Improvement
Hana Kulović
Chicago
Summary
Self-starting Operations Manager and Creative who is well-organized, attentive to detail, and loves being part of a team. Successfully partners with cross-functional teams to achieve organizational goals and enhance productivity, to promote engagement, and empower work culture and team building. Maintains strong relationships with a diverse range of stakeholders and thrives in a dynamic, collaborative settings.
Overview
13
13
years of professional experience
Work History
Operations Manager
ARTS OF LIFE, INC.
08.2022 - Current
- Works with multiple team members providing administrative support to ensure the efficient operation of Arts of Life (AofL)
- Supports the executive director, managers, and employees through various organization, data management, and communications tasks
- Serves as the point person for AofL’s financial consultants and is the liaison between staff and the Board of Directors
- Responsibilities include CRM data input and management, maintaining clean and accurate data for donations, art sales, and communications; producing and analyzing reports as requested, ensuring all donations/grants are deposited, recorded, and stewarded; processing expense reports, maintaining financial, payroll, and audit records and supporting effective integrations with Mailchimp, QuickBooks, Stripe, PayPal, the website etc.; assisting directors with planning and organizing meetings, conferences, and travel arrangements; assisting ED with special projects and scheduling, supporting the Board of Directors with weekly communications, onboarding and quarterly meetings, and supporting the HR department in maintaining a supportive and transparent agency culture
Assistant Manager
NUR SKINCARE
09.2021 - 04.2022
- Managed daily operations, organized and maintained appointment calendar, scheduled client and vendor appointments, created and documented social media content for IG, Facebook, Newsletter and website, managed social media accounts and website and assisted with special projects as needed
Researcher (Contract)
J STREET
02.2021 - 06.2021
- Conducted prospect research, community outreach, data analysis, and management of gift donations in Salesforce
- Provided administrative support to the Midwest regional team and wrote stakeholders’ profile pages and bios
Administrator & Lead Instructor
AFTER SCHOOL MATTERS
06.2013 - 08.2020
- Administered and facilitated various mosaic art programs and led project initiatives at various installation sites throughout Chicago
- Led teen apprentice artists and community volunteers in designing and realizing large-scale public mosaic murals
- Responsibilities included training artists, program and lesson planning, generating reports, ensuring safety guidelines, quality control, inventory, community outreach, and project management
Studio Assistant
DZINE STUDIO
07.2019 - 03.2020
- Assisted the fabrication team in the production of various commissioned tile/mosaic projects
- Conducted research, inventory counts, day-to-day operations, quality control, project planning, and management
Administrative/Artist Assistant
SOLTYS ART
06.2017 - 11.2019
- Assisted with project planning, fabrication, and installation of commissioned mosaic murals in the greater Chicagoland area
- Responsibilities included scheduling, managing inventory, project progress, quality control and research
Project Manager
GREEN STAR MOVEMENT
06.2013 - 03.2016
- Managed several work sites to ensure quality design, fabrication and installation of large-scale mosaic murals
- Established relationships and rapport with community members, city employees, school principals, and apprentice artists
- Managed and led staff & volunteers in designing and creating site-specific murals
- Responsibilities included project oversight, inventory, quality control, artist training and community outreach
Vocational Program Coordinator
PAN-AFRICAN ASSOCIATION
06.2012 - 06.2014
- Served Chicago’s immigrant and refugee communities through facilitating job-readiness workshops, ESL classes, and a vocational sewing program
- Responsibilities included client intake, lesson planning, community outreach, client literacy assessments, assistance with fundraising events and collaboration with other mutual aid programs
Education
Bachelor’s - Fine Arts, Fiber & Material Studies
The School of The Art Institute of Chicago
Chicago, IL01.2008
Skills
- Operations management
- Operational efficiency
- Superb time management skills
- Planning and implementation
- Work flow planning
- Operations oversight
- Interpersonal communication
- Workflow optimization
- Schedule management
- Organizational management
- Customer relationship management (CRM)
- Onboarding and orientation
- Invoice processing
- Data management
- Cross-functional collaboration
- Forecasting and scheduling
- Process flows
- Cross-functional communication
- Cultural awareness
- FLUENT IN [Serbo-Croation] Conversational level of Spanish
Interests
Timeline
Operations Manager
ARTS OF LIFE, INC.
08.2022 - Current
Assistant Manager
NUR SKINCARE
09.2021 - 04.2022
Researcher (Contract)
J STREET
02.2021 - 06.2021
Studio Assistant
DZINE STUDIO
07.2019 - 03.2020
Administrative/Artist Assistant
SOLTYS ART
06.2017 - 11.2019
Administrator & Lead Instructor
AFTER SCHOOL MATTERS
06.2013 - 08.2020
Project Manager
GREEN STAR MOVEMENT
06.2013 - 03.2016
Vocational Program Coordinator
PAN-AFRICAN ASSOCIATION
06.2012 - 06.2014
Bachelor’s - Fine Arts, Fiber & Material Studies
The School of The Art Institute of Chicago
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