Hammed Raddad

• IT Systems Administration and Support: Proficient in managing MIS, Office 365, Windows Server, and Active Directory, ensuring smooth operations, system maintenance, and troubleshooting for hardware and software.
• Procurement and Asset Management: Expertise in identifying IT equipment needs, managing procurement processes, maintaining IT asset records, and handling inventory storage and dispatch.
• Network and Infrastructure Maintenance: Skilled in troubleshooting IT networks, configuring internet systems, shared printers, and maintaining regular software and hardware updates.
• Training and User Support: Delivered training on IT basics, including backups, antivirus use, email operations, and Microsoft Excel, empowering staff to handle routine technical issues.
• Communications and Documentation: Managed contracts for internet and phone services, ensured proper documentation of IT interventions, and supervised the creation and maintenance of professional email accounts.

Provide IT support and remote support when needed

• Registration of new patients who are scheduled to be admitted, each according to their coverage, length of stay and insurance policy
• Follow-up on resident patients and request payments on account
• Ensuring the integrity of the coverage and taking the due amounts before submitting financial approvals to the responsible administration
• Communicating with insurance companies formally via e-mail to cover the cases
• Coordinating the dates of surgeries in cooperation with the Department of Surgery and Anesthesia