Halley Carmona
Elgin
Summary
Dynamic healthcare professional with experience at Physicians Immediate Care, excelling in patient care and administrative efficiency. Bilingual and skilled in problem-solving, I enhanced patient experiences while performing diagnostic tests and managing records. Proven ability to train staff and maintain high standards in fast-paced environments, ensuring safety and comfort for all patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Physicians Immediate Care
04.2025 - Current
- Assisted in patient vital sign monitoring and documentation to ensure accurate health records.
- Managed administrative tasks including scheduling appointments and updating patient information in electronic systems.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Phlebotomist
Biolife Plasma Services
01.2024 - 03.2025
- Collected blood samples from donors while adhering to safety and hygiene protocols.
- Maintained accurate records of donor information and sample collection processes.
- Assisted in training new staff on phlebotomy techniques and best practices.
- Monitored donor reactions during procedures to ensure safety and comfort.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Assistant Manager
Bobs Discount Home Improvement
09.2023 - 12.2023
- Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained new staff on operational procedures and company policies, fostering a collaborative team environment.
- Coordinated promotional events and merchandising strategies to enhance customer engagement and sales performance.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Bookkeeper
Blains Farm & Fleet
02.2022 - 08.2023
- Assisted in maintaining accurate financial records using accounting software
- Processed invoices and payments, facilitating timely transactions
- Learned fundamental bookkeeping principles through hands-on experience
- Monitored expense reports for consistency and compliance with policies
- Maintained and processed invoices, deposits, and money logs.
Education
Larkin High School
Elgin ILSkills
- Bilingual
- Customer Service
- Problem solving
- Time Management
- Healthcare
- Medical Assisting
Certification
N24109507
Timeline
Patient Care Technician
Physicians Immediate Care
04.2025 - Current
Phlebotomist
Biolife Plasma Services
01.2024 - 03.2025
Assistant Manager
Bobs Discount Home Improvement
09.2023 - 12.2023
Bookkeeper
Blains Farm & Fleet
02.2022 - 08.2023
Larkin High School
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