Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hali Kaelin

Harvard,IL

Summary

I strive for self-improvement every day and except nothing less from those around me. I have worked with horses my entire life and am extremely passionate about animal health and well-being. I enjoy elevating teams for growth, and achieving goals they didn’t previously think were attainable. I have a positive can-do attitude and am very quick to learn. I excel at solving complex problems with extraordinary solutions.

Overview

12
12
years of professional experience

Work History

Office Manager and Equine Veterinary Technician

Northern Lakes Equine Practice
05.2017 - Current
  • Was a first hire who has helped drive the growth of a 2 woman team into 10+ employees over the course of 7 years.
  • Maintains excellent client and patient relations.
  • Handles sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provides exceptional customer service
  • Maintains computer and physical filing systems.
  • Updates reports, managed accounts, and generated reports for company database.
  • Maintains accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Inventory manager.
  • Pioneered massive inventory overhaul which improved overall performance of the company and employee compliance/ enthusiasm towards inventory accuracy.
  • Enhances team productivity by delegating tasks effectively and overseeing daily workflow.
  • Assists in recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Serves as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Establishes workflow processes, and monitored daily productivity.
  • Manages vendor relationships.
  • Improving safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Elevates company morale, builds positive employee rapport which promotes employee retention.
  • Trains personnel in practice standards, safety, equipment maintenance.
  • Invoked once monthly truck days (field work to maintain equine veterinary technician skills) for office personnel.
  • All around go to person- backup technician when necessary.
  • Created and implements customizing memorial pieces for owners.
  • Assists veterinarians with radiographs and ultrasounds.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Collects and prepares specimens for laboratory testing.
  • Maintains medical instruments and equipment.
  • Completes PCIS compliance.

Polo Groom/ Barn Manager

Private Farm
04.2017 - 10.2021
  • Managed a string of 5 horses, developing strong relationships with each horse through consistent handling techniques, promoting trust and cooperation during routine tasks and training sessions.
  • Streamlined morning routines through efficient time management strategies that ensured all horses were cared for punctually without sacrificing quality of care.
  • Transported horses between locations, ensuring safe travel conditions and minimal stress on the animals.
  • Administered medications as prescribed by veterinarians, ensuring proper dosages and adherence to treatment plans.
  • Completed training exercises, effectively preparing horses fitness levels for competitions and events.
  • Kept accurate records of each horse's medical history including vaccinations administered, deworming, farrier appointments, injuries treated, any ongoing health concerns.
  • Provided high-quality nutrition by carefully measuring feed quantities and adhering to individual dietary requirements.
  • Mucked stalls/ feed/ turn out in/ basic farm management.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Cared for sick or injured animals; would seek out veterinary care and notify owners when necessary.

Barn Manager

Private Farm
02.2012 - 05.2017
  • Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
  • Enhanced overall facility cleanliness with thorough sanitation processes and regular inspections.
  • Monitored overall health and well-being of horses, paying attention to signs of concern.
  • Coordinated scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.
  • Maintained accurate records of each horse's medical history, vaccinations, and routine care schedules for easy reference when needed.
  • Scheduled veterinary appointments for routine and emergent scenarios.
  • Evaluated prospective boarding clients based on compatibility with existing clientele as well as available barn space capacity constraints.
  • Conducted regular assessments of farm infrastructure to identify necessary repairs or improvements that would enhance its functionality.
  • Improved horse care quality by implementing a comprehensive health monitoring and maintenance program.
  • Implemented effective feeding programs tailored to individual horses' nutritional needs, resulting in improved performance and overall health.
  • Reduced horse-related injuries by establishing safety protocols for staff and visitors.
  • Preserved property by mowing, plowing and moving hay to proper storage locations.
  • Established long-lasting relationships with clients by consistently delivering exceptional care for their horses and maintaining open lines of communication.
  • Actively promoted the barn's services through social media platforms, community outreach efforts, and networking with industry professionals.
  • Trained and supervised 2 barn workers in animal care procedures, maintenance duties and safety precautions.
  • Transported horses safely to and from polo matches, equine clinics, whatever was necessary.

Education

Associates Fine Arts - Drawing/ Painting

Elgin Community College
Elgin, IL

Skills

  • Customer Service
  • Office Management
  • Inventory Management
  • Administrative Tasks
  • Data Entry
  • Billing
  • Communication
  • Scheduling and calendar management
  • Account Reconciliation
  • Employee Training
  • Facility Management
  • Team Bonding
  • Project Management
  • Equine First Aid
  • Administering Medications
  • Equine transportation
  • English riding/ training skills

Accomplishments

    Veterinary Inventory Management Training

Timeline

Office Manager and Equine Veterinary Technician

Northern Lakes Equine Practice
05.2017 - Current

Polo Groom/ Barn Manager

Private Farm
04.2017 - 10.2021

Barn Manager

Private Farm
02.2012 - 05.2017

Associates Fine Arts - Drawing/ Painting

Elgin Community College
Hali Kaelin