Compassionate and detail-oriented Licensed Funeral Director and Embalmer, skilled in embalming and cremation services as well as empathetic communication. Enhanced family satisfaction through personalized support and maintained compliance with state regulations. Proven ability to mentor staff and foster teamwork, ensuring a respectful and dignified service experience for all clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Funeral Director and Embalmer
Watson Thomas Funeral Homes and Crematory
02.2019 - Current
Assisted families in planning memorial services and coordinating funeral logistics.
Performed preparation of deceased individuals for viewing, up to and including embalming and cosmetizing, ensuring dignity and respect.
Maintained inventory of funeral supplies and provided administrative support, including record-keeping and scheduling appointments with clients.
Developed strong relationships with community partners, such as local clergy and vendors, enhancing the overall service experience for clients.
Mentored junior staff members in proper procedures for embalming preparation, fostering an environment of continuous learning within the team.
Maintained accurate records and documentation to ensure compliance with state regulations and industry standards.
Performed cremation procedures with precision, dignity, and respect.
Deputy Coroner
Knox County Coroners Office
08.2022 - 12.2024
Conducted comprehensive witness interviews to gather essential information for ongoing investigations.
Maintained detailed records of each case, ensuring both accuracy and promptness in reporting to relevant parties.
Managed sensitive information discreetly while maintaining strict confidentiality standards as mandated by the profession.
Assisted families in understanding the circumstances surrounding a loved one's death by providing compassionate support and clear explanations.
Waitress
Sidetrax Bar and Grill
07.2024 - Current
Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
Bakery Associate
HyVee Foods
05.2018 - 02.2019
Prepared baked goods according to recipes, ensuring quality and consistency in products.
Operated baking equipment safely, adhering to health and safety regulations.
Maintained cleanliness and organization of the bakery display area, enhancing customer experience.
Waitress
Pizza Hut
05.2016 - 05.2018
Provided excellent customer service, ensuring prompt and accurate order delivery.
Assisted in setting up dining areas, maintaining cleanliness and organization.
Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.