Haley Peterson
Charleston
Summary
Detail-oriented professional with a strong background in inventory control and support roles. Recognized for adaptability, teamwork, and effective time management. Eager to leverage expertise in process optimization to drive operational success.
Proactive support associate with experience in training and documentation. Strong problem-solving skills and commitment to staff development contribute to improved efficiency and accuracy across operations.
Overview
4
4
years of professional experience
Work History
Support Associate
Herff Jones
10.2025 - Current
- Processed orders efficiently using internal software systems to ensure timely fulfillment.
- Trained new associates on operational procedures and customer service best practices.
- Optimized workflow processes through feedback and suggestions, improving efficiency and accuracy.
- Developed training materials to support ongoing staff development and operational excellence.
- Balanced multiple tasks simultaneously, maintaining focus on delivering optimal outcomes for each order.
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
- Created, prepared, and delivered reports to various departments.
- Efficiently managed high-volume workload without sacrificing quality or attention to detail, demonstrating strong time management skills.
Inventory Control Specialist
Herff Jones
11.2022 - 10.2025
- Conducted inventory audits to ensure accuracy and compliance with operational standards.
- Developed and maintained inventory tracking systems to enhance efficiency and minimize discrepancies.
- Coordinated with cross-functional teams to resolve inventory discrepancies, ensuring seamless operations across departments.
- Used equipment like forklifts and pallet jacks to move inventory.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Audited and corrected discrepancies in inventory numbers.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
Education
High School Diploma -
Charleston High School
Charleston, ILSkills
- Documentation skills
- Schedule management
- Project assistance
- Training and coaching
- Calm under pressure
- Adaptability and flexibility
- Microsoft office
- Task prioritization
- Data collection
- Problem-solving skills
- Teamwork
- Time management
Timeline
Support Associate
Herff Jones
10.2025 - Current
Inventory Control Specialist
Herff Jones
11.2022 - 10.2025
High School Diploma -
Charleston High School