Haley Metcalf
Huntley
Summary
Dynamic Behavioral Health Counselor with a proven track record at Northwestern Medicine Ben Gordon Center, adept at developing evidence-based treatment plans and crisis intervention strategies. Skilled in clinical documentation and interpersonal communication, I enhance client outcomes and promote resilience through tailored care and advocacy for community resources.
Overview
9
9
years of professional experience
Work History
Behavioral Health Counselor
Northwestern Medicine Ben Gordon Center
11.2022 - Current
- Improved client outcomes by implementing evidence-based treatment plans and closely monitoring progress.
- Developed effective crisis intervention plans, quickly deescalating high-stress situations to ensure patient safety.
- Assisted clients in developing coping strategies, promoting long-term mental health stability and resilience.
- Maintained professional boundaries while fostering a therapeutic alliance, ensuring optimal conditions for individuals seeking behavioral health support.
- Developed and implemented treatment plans that incorporated psychotherapy, medication management, and lifestyle changes to address the multifaceted nature of mental health conditions.
- Advocated for client access to necessary resources within the community or healthcare system as needed to promote overall wellbeing.
Direct Support Professional
Opportunity House Inc
11.2016 - 12.2022
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Education
Bachelor of Arts - General Studies
Northern Illinois University
Dekalb, IL05-2022
Associate of Science -
Kishwaukee Community College
Malta12-2017
Bachelor of Science - Psychology
University of Missouri
Columbia, MOSkills
- Clinical documentation
- Attention to detail
- Mental health assessment
- Behavior modification
- Treatment plans
- Time management
- Problem-solving
- Case documentation
- Interpersonal communication
Timeline
Behavioral Health Counselor
Northwestern Medicine Ben Gordon Center
11.2022 - Current
Direct Support Professional
Opportunity House Inc
11.2016 - 12.2022
Bachelor of Arts - General Studies
Northern Illinois University
Associate of Science -
Kishwaukee Community College
Bachelor of Science - Psychology
University of Missouri
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