Haley Davis
Tilton
Summary
Dynamic professional with a proven track record at the State of Illinois-Department of Human Services, excelling in client safety and documentation. Recognized for enhancing patient independence through tailored support and effective communication. Adept at multitasking and critical thinking, consistently delivering high-quality care and fostering positive relationships. I am also a volunteer firefighter in my community. I love to help others and my community!
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Health Aide
State of Illinois-Department of Human Services
02.2017 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Sales Manager
Laser Steel Magnets
03.2023 - 02.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Waitress
Beefhouse
07.2024 - 11.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Front Desk Receptionist
Planet Fitness
02.2018 - 12.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
Currently Studying - Psychology
Purdue University
West Lafayette, INSkills
- Documentation
- Behavioral support
- Medication organization
- Behavioral management
- Client safety and first aid
- Attention to detail
- Flexible and adaptable
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Decision-making
Certification
- First Aid Certification - American Red Cross.
Timeline
Waitress
Beefhouse
07.2024 - 11.2024
Sales Manager
Laser Steel Magnets
03.2023 - 02.2025
Front Desk Receptionist
Planet Fitness
02.2018 - 12.2019
Home Health Aide
State of Illinois-Department of Human Services
02.2017 - Current
- First Aid Certification - American Red Cross.
Currently Studying - Psychology
Purdue University
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