Haleigh Borger
Freeburg
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience while maintaining accuracy and professionalism.
Overview
9
9
years of professional experience
Work History
Mixologist
The Roost LLC
Smithton
09.2024 - Current
- Assisted in training new bartenders on proper techniques.
- Resolved customer complaints or issues promptly and professionally.
- Managed opening, closing duties including setting up, breaking down the bar area.
- Monitored customer consumption to ensure responsible drinking habits were followed.
- Greeted customers and provided excellent customer service.
- Maintained an organized and clean bar area.
- Followed proper cash handling procedures when closing out tabs or cashing out customers.
- Interacted with guests to ensure satisfaction with their experience.
- Checked identification of patrons to verify age requirements for purchasing alcohol.
Relationship Banker I
Regions Bank
Swansea
01.2023 - Current
- Assist customers with everyday banking transactions, such as cash withdrawals and deposits, payments, purchasing of cashier's checks and money orders, and currency exchanges.
- Built long-term relationships with customers by providing personalized service and support.
- Make customer experiences in the branch quick, simple and positive.
- Provided exceptional customer service while accurately processing routine transactions.
- Adhered strictly to all security procedures related to handling money and secure information.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Balanced cash drawers on a daily basis.
Server/Food Expeditor
Reifschneider's Grill and Grape
Freeburg
08.2016 - 08.2023
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Assisted in the promotion and sales of all daily and seasonal specials with a complete knowledge of all menu items.
Education
Some College (No Degree) - Business Management
Eastern Illinois University
Charleston, ILSkills
- Cash handling
- Conflict resolution
- Attention to detail
- Time management
- Effective communication
- Memorization
- Customer Service and Satisfaction
- Problem solving
Timeline
Mixologist
The Roost LLC
09.2024 - Current
Relationship Banker I
Regions Bank
01.2023 - Current
Server/Food Expeditor
Reifschneider's Grill and Grape
08.2016 - 08.2023
Some College (No Degree) - Business Management
Eastern Illinois University