Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Wilkerson

Millstadt

Summary

Dynamic coach with a proven track record at Skyhawks Sports Academy, specializing in athlete development and team motivation. Skilled in effective communication and safety awareness, I foster team cohesion and implement strategic training programs that enhance performance. Committed to building strong relationships and achieving success through collaborative efforts.

Overview

3
3
years of professional experience

Work History

Coach

Skyhawks Sports Academy
09.2025 - Current
  • Developed training programs to enhance athlete performance and skill development.
  • Analyzed athlete performance data to identify areas for improvement and strategic focus.
  • Fostered team cohesion through effective communication and conflict resolution strategies.
  • Implemented goal-setting frameworks to track progress and motivate athletes toward success.
  • Conducted regular evaluations of training methods, adjusting strategies based on feedback and results.

Lifeguard Manager

Hilltoppers Swim Club
05.2022 - 07.2025
  • Monitored pool areas to ensure safety and compliance with regulations.
  • Provided immediate assistance during emergencies, executing first aid and rescue techniques.
  • Educated patrons on safety protocols and proper pool usage guidelines.
  • Conducted regular equipment inspections to maintain operational readiness and safety standards.
  • Collaborated with team members to implement effective emergency response strategies.
  • Maintained cleanliness and orderliness of facility to enhance patron experience and safety.
  • Trained new lifeguards on safety procedures, equipment use, and emergency protocols.
  • Assisted in organizing community events promoting water safety awareness for local families.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Restaurant Hostess

Rich & Charlies
05.2023 - 07.2024
  • Greeted and seated guests promptly, enhancing initial dining experiences.
  • Managed reservations and waitlists efficiently, optimizing table turnover rates.
  • Collaborated with staff to ensure seamless service flow during peak hours.
  • Maintained cleanliness and organization of entrance and waiting areas to promote a welcoming atmosphere.
  • Provided feedback to management regarding guest preferences and service improvements for future operations.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Checked in with servers to confirm preparedness before seating customers.
  • Opened and closed seating sections according to volume of guests.

Education

High School Diploma -

Lindenwood University
Saint Charles, MO

High School Diploma -

Notre Dame HIgh School
St Louis, MO
05-2025

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Building relationships
  • Team development
  • Team motivation
  • Interpersonal relationships
  • Motivational leadership style
  • Team bonding
  • Verbal and written communication
  • Safety awareness
  • Athlete development
  • Team Training

Timeline

Coach

Skyhawks Sports Academy
09.2025 - Current

Restaurant Hostess

Rich & Charlies
05.2023 - 07.2024

Lifeguard Manager

Hilltoppers Swim Club
05.2022 - 07.2025

High School Diploma -

Lindenwood University

High School Diploma -

Notre Dame HIgh School

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Hailey Wilkerson