Personable and organized recent graduate with a firm commitment to social justice and advocacy. Offers strong interpersonal skills, adaptability, and a proven ability to collaborate well in team settings.
Overview
5
5
years of professional experience
Work History
Baker/ Team Lead
Crumbl Cookies
East Peoria
07.2024 - Current
Directed team members throughout shifts to maintain cleanliness and organization of the store.
Assisted with the training of new hires while endorsing proper procedures and safety standards.
Operated mixers, Ovens, and POS systems to ensure efficient production.
Monitored customer service quality to encourage a positive store experience
Bakery Clerk
Publix Supermarket
Smyrna
06.2020 - 05.2021
Opened the department by preparing, packaging, and displaying baked goods.
Assisted customers with product selection, placing orders, and additional information when needed.
Addressed customer concerns by utilizing problem solving skills to ensure a gratifying experience.
Performed additional duties such as answering phones and closely working with management to provide a positive environment.
Education
Bachelor of Arts - Criminal Justice
Lewis University
Romeoville, IL
05-2025
Skills
Team Leadership
Problem resolution
Attention to detail
Adaptability
Empathy
Social Work practices (Understanding of core principles & key approaches)
Ethical Decision making (Professional & personal integrity)