Hailey Gingerich
Peoria
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
PCT
OSF Saint Francis Medical Center
Peoria
01.2024 - 01.2026
- Provided direct patient care, assisting with daily activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment in patient rooms and common areas.
- Assisted patients with mobility, ensuring comfort during transfers and ambulation.
- Documented patient information accurately in electronic health records systems.
CNA
GrapeTree Medical Staffing
Milford
02.2020 - 01.2025
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
HR Manager/Front Office Technician
Methodist Hospital
Peoria
09.2022 - 09.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Maintained schedule of class assignments to meet deadlines.
- Identified needs of customers promptly and efficiently.
CNA
Villas Of Hollybrook
Pekin
05.2018 - 03.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Comforted and counseled patients and families throughout care process.
- Managed appointment calendar for scans, lab tests, and evaluations.
Education
Associate of Applied Science - Practical Nursing
Illinois Central College
East Peoria, IL12-2026
Associate of Applied Science - Legal Studies
Illinois Central College
East Peoria, IL05.2022
High School Diploma -
Dee-Mack High School
Mackinaw, IL03.2019
Skills
- Emotional and Social Support
- Multitasking and Prioritization
- First Aid Certification
- Money handling abilities
- Professional telephone demeanor
- Complaint resolution
- Document filing
- Document preparation
- Hiring Trends and Analysis
- Administering Disciplinary Procedures
- Employee Engagement
- Conflict Resolution
- Recruiting and Interviewing
- Relationship Building
- Problem-Solving
- Exit Interviews and Processes
- Advising Department Managers
- Hiring and Onboarding
- Budget Administration
- Employee Benefits Management
- Retirement Programs
- Workers' Compensation
Education and Training
other
Certification
- CNA - Certified Nurse Assistant
- CPR- Certified first-aid
Timeline
PCT
OSF Saint Francis Medical Center
01.2024 - 01.2026
HR Manager/Front Office Technician
Methodist Hospital
09.2022 - 09.2023
CNA
GrapeTree Medical Staffing
02.2020 - 01.2025
CNA
Villas Of Hollybrook
05.2018 - 03.2022
Associate of Applied Science - Practical Nursing
Illinois Central College
Associate of Applied Science - Legal Studies
Illinois Central College
High School Diploma -
Dee-Mack High School