Overview
Work History
Education
Skills
Timeline
Generic

Hailey Boyce

Monticello

Overview

6
6
years of professional experience

Work History

Patient Service Representative

Kirby Medical Group
12.2022 - 12.2024


• Provide excellent customer service, while assisting patients needs and concerns.

• Maintaining knowledge and procedures

• Excellent phone service

• Daily usage of Microsoft programs

Universal Banker

First Mid Bank & Trust
09.2022 - 12.2022

• Cash deposits/withdrawals

• Multiple phone line system

• Cashier check printing

• UKG

• Microsoft programs

• Faxing

• Vault control

• Personal/business account management

• Customer service support

Daycare Owner/Operator

Hailey’s Daycare
05.2019 - 08.2022

• Dcfs licensed daycare provider

• Care for children 0-10

• Manage a daily schedule

• Meal planning

Education

High School Diploma - General

Monticello High School
Monticello, IL
05.2010

Skills

  • Customer service
  • HIPAA compliance
  • Insurance verification
  • Insurance verifying
  • OUTLOOK
  • 53 WPM (3 years)
  • MICROSOFT OFFICE (10 years)
  • MICROSOFT POWERPOINT (10 years)
  • MICROSOFT WORD (10 years)
  • Billing (Less than 1 year)
  • Invoice
  • Data Entry
  • Invoicing
  • Cash Handling (10 years)
  • Cash Register (10 years)
  • Multi-Line Phone System (7 years)
  • Cash Management (10 years)
  • Customer Service (10 years)
  • Employee Training (10 years)
  • Management (3 years)
  • Teamwork (10 years)
  • Basic Computer Skills (10 years)
  • Childcare
  • Toddler Care
  • Meal Preparation
  • Administrative Experience
  • Computer skills
  • Computer literacy
  • Banking
  • Telecommunication
  • Computer Networking
  • Communication skills
  • Microsoft Excel

Timeline

Patient Service Representative

Kirby Medical Group
12.2022 - 12.2024

Universal Banker

First Mid Bank & Trust
09.2022 - 12.2022

Daycare Owner/Operator

Hailey’s Daycare
05.2019 - 08.2022

High School Diploma - General

Monticello High School

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Hailey Boyce