Hagar Bar David Janah
Even Yehuda
Summary
Reliable employee seeking Presale consultant position. Offering excellent communication and great Sales, Problem solving, Communication & Client facing skills.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Student Bootcamp Cyber Security
ThriveDx
03.2022 - 06.2022
- Bootcamp A course that is personally accompanied by 8200 Expatriates Association.
- The course teaches very intensively systems related to all areas of cyber.
- The course is very intensive - 5 days/week, 9 hours/day.
- Thresholds must be met with high grades, tested daily, projects submitted and lots of learning independently.
Project Manager
Ihome
Bazra
03.2021 - 12.2021
- Met project deadlines without sacrificing build quality or workplace safety.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Developed and initiated projects, managed costs and monitored performance.
Purchasing and Product Manager
Sela Digital
Tel Aviv
12.2020 - 02.2021
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
- Boosted customer base penetration using creative promotional approaches.
Team Leader Amazon Products
Solutions
Yiwu
02.2019 - 01.2020
- Worked with customers to understand needs and provide excellent service.
- Adhered to social distancing protocols and wore mask or face shield.
- Conducted research, gathered information from multiple sources and presented results.
- Increased customer satisfaction by resolving issues.
- Created plans and communicated deadlines to complete projects on time.
- Used Priority Software and other software tools to create documents and other communications.
Amazon Reasearcher
Freelancer
07.2017 - 02.2019
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Project Manager-A One-year Project
Advantech
Tel Aviv
07.2016 - 08.2017
- Accompanying and establishing a telephone center to support the implementation of software at the IDF Third Base.
- Building lesson plans, managing and training a team of instructors (20 soldiers).
- Creating surveys about the tutorials, while improving from course to course, based on responses from the field.
- Initiating the representatives at the call center and providing feedback and assessments.
Customer Service and Sales- Team Leader
Harel
Natanya
11.2014 - 05.2016
- Listening to delegates' calls and feedback using NICE software
- Maintained energy and enthusiasm in fast-paced environment.
- Tutorials on a daily basis at the individual and team level.
- Managed team of 25 employees, overseeing hiring, training and professional growth of employees.
- Meeting sales targets, as part of team management I broke records month after month by managing the team through team and individual work plans.
Call Center Team Lead
Or-Yarok Association
Natanya
06.2012 - 10.2014
- Management of a team of about 25 representatives, to raise donations.
Team Leader and Instructure
Orange
Rosh haa'een
05.2007 - 04.2012
- Management of a team of about 25 service and sales representatives.
- Management of training courses - I trained professional courses and sales and customer service workshops for representatives and managers.
- Customer Relationship Manager - Multiple retention conversations with strategic customers have experienced dissatisfaction.
Education
Graduation Certificate - Cyber Security
ThriveDX Cyber Security Bootcamp
Hybrid 03.2022 - 06.2022
No Degree - Import & Export
Chamber of Commerce
Tel Aviv, TA 08.2020 - Feb 2021
M.D. - Business Management
Netanya Academic College
Netanya 10.2008 - 10.2011
Practical Engineer - Marketing
Ort Hermelin
Natanya 09.2003 - 10.2005
Skills
Strategic thinking
High self-confidence
Ability to tailor solutions
Autodidact
Communication skills
Client facing skills
Technical ability
Ability to work as a team
Army
2001-2003 -served in the Army as an artillery instructor
Timeline
Student Bootcamp Cyber Security
ThriveDx
03.2022 - 06.2022
Graduation Certificate - Cyber Security
ThriveDX Cyber Security Bootcamp
03.2022 - 06.2022
Project Manager
Ihome
03.2021 - 12.2021
Purchasing and Product Manager
Sela Digital
12.2020 - 02.2021
No Degree - Import & Export
Chamber of Commerce
08.2020 - Feb 2021
Team Leader Amazon Products
Solutions
02.2019 - 01.2020
Amazon Reasearcher
Freelancer
07.2017 - 02.2019
Project Manager-A One-year Project
Advantech
07.2016 - 08.2017
Customer Service and Sales- Team Leader
Harel
11.2014 - 05.2016
Call Center Team Lead
Or-Yarok Association
06.2012 - 10.2014
M.D. - Business Management
Netanya Academic College
10.2008 - 10.2011
Team Leader and Instructure
Orange
05.2007 - 04.2012
Practical Engineer - Marketing
Ort Hermelin
09.2003 - 10.2005