Summary
Overview
Work History
Skills
Other Experience
Certification
Interests
Accomplishments
Timeline
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Howard Shea

Howard Shea

Chicago

Summary

Detail-oriented Property Manager offering a progressive record of accomplishment in leadership roles.

Experienced in tenant relations, sales, and community building with a proven track record.

Phenomenal team player with an emphasis on having a student minded attitude.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Multi-Site Property Manager

Exposition Residential
05.2024 - Current
  • Oversee daily operations of 1 high rise and 1 mid rise, 400+ residential and mixed commercial.
  • Oversee leasing operations of both properties.
  • Verify invoices daily, coordinated with accounts payables.
  • Processed payroll for all employees, verified hours and vacation time etc.
  • Established standard operating procedures for both properties due to acquiring both properties in a 1 year time span.
  • Established smooth transition of both building acquisitions with the residents of each respective property being the first thought of every decision.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Followed market trends and successfully rented 1 property to full house by end of 2024.
  • Established all necessary preventative maintenance contracts for both properties and coordinated with vendors/contractors. Collected bids and presented to corporate office for each contract.
  • Followed city regulations and maintained both properties on schedule for all necessary annual inspections.

Property Manager

B&A Associates
12.2022 - 05.2024
  • Managed a team of maintenance staff and leasing agents.
  • Conducted regular property inspections to identify maintenance needs and coordinated repairs with vendors and contractors.
  • Responsible for renewals and tenant retention with an average of 60-70% monthly renewal rate.
  • Oversaw all aspects of property operations including leasing, maintenance, budgeting, and tenant relations.
  • Managed vendor relationships and negotiated contracts to achieve cost-effective property maintenance and repairs.
  • Successfully managed a portfolio of 200+ residential/commercial units, ensuring high occupancy rates and tenant satisfaction levels.

Assistant Property Manager

B&A Associates
01.2022 - 12.2022
  • Conducted property tours to showcase apartments and amenities to prospective tenants.
  • Processed applications and conducted background checks on applicants.
  • Curated community events for tenants.

Leasing Manager

B&A Associates
07.2020 - 01.2022
  • Conducted property tours to showcase apartments and amenities to prospective tenants.
  • Processed applications and conducted background checks on applicants.
  • Managed and trained other leasing agents.
  • 70% close rate.

Leasing Agent

B&A Associates
04.2020 - 07.2020
  • Conducted property tours to showcase apartments and amenities to prospective tenants.
  • Processed applications and conducted background checks on applicants.
  • Customer service tenants and their guests.
  • Exercised strong phone etiquette. Directed calls as necessary.

Skills

  • Proficient in Yardi Voyager, CRM, & RentCafe platforms
  • Proficient in Microsoft Word and Excel
  • 120 WPM (on average)
  • Financial budgeting reports
  • Governing document review
  • Gathering bids and vendor contract negotiations
  • Sales savvy
  • Renovation and project management

Other Experience

Uniqlo Michigan Avenue - Floor Supervisor                       06/2018 - 03/2020

Restaurant Industry - Chef De Partie, Jr. Sous Chef         01/2010 - 06/2018

World Health - Sales Consultant                                            01/2012 - 01/2014


Certification

CMCA Certified Community Association Managers International Certification Board & Community Associations Institute https://www.credly.com/badges/7632c1ec-f7c3-4d51-a4c1-113b7a1f98e2/public_url

April 2024



CAM Licensed Illinois Department of Financial and Professional Regulation

April 2024

Interests

Kayaking, whisky, and cigars

And achieving above and beyond results

Accomplishments

B&A Associates Accolades

  • Recovered occupancy rate from 56% in March 2020 to 97% by the end of the fiscal year of 2021 as the sole leasing agent of the property.
  • Increased Google, Apartments.com, and Yelp property reviews from 0-2 stars in 2020 up to 4.5-5 stars by the third quarter of 2021 through strategic marketing strategies and curating community events. Proof available upon request.
  • Impacted and renovated every major facet of the property. Managed and spearheaded every major capital project at the property leading to the full head to toe modernization of it. Mailbox room, roof deck, every hallway (carpet, walls, lighting, etc), camera upgrades, all fundamental technology (agent's computers), apartment renovations, elevator modernizations, and more.

Timeline

Multi-Site Property Manager

Exposition Residential
05.2024 - Current

Property Manager

B&A Associates
12.2022 - 05.2024

Assistant Property Manager

B&A Associates
01.2022 - 12.2022

Leasing Manager

B&A Associates
07.2020 - 01.2022

Leasing Agent

B&A Associates
04.2020 - 07.2020

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Howard Shea