Gwendolyn Holloway-Riley
Chicago
Summary
Results-driven professional with extensive experience as a Driver at Mv Transportation Inc., focusing on vehicle inspection and preventative maintenance. Proven track record of timely and safe delivery, with a strong emphasis on route coordination and customer service. Possesses a valid license, clean driving history, and a commitment to safety and compliance with traffic laws. Demonstrates exceptional communication skills and a strong work ethic, fostering customer relationships to enhance revenue generation.
Overview
11
11
years of professional experience
Work History
Driver
Mv Transportation Inc.
Chicago
07.2024 - 06.2025
- Diagnosed and examined vehicles to identify defects in systems and components.
- Executed scheduled preventative maintenance on vehicles to ensure optimal performance.
- Performed major and minor repairs on defective components, enhancing vehicle reliability.
- Documented all activities in MV’s Fleet Management System for accurate record-keeping.
- Maintained organized and safe work environment to promote efficiency.
- Ensured on-time passenger pick-up and delivery through effective time management.
- Conducted pre and post trip inspections to verify vehicle and equipment functionality.
- Communicated effectively with dispatch via two-way radio for seamless operations.
Driver
Hallcon
Chicago
01.2022 - 07.2024
- Delivered safe, dependable transportation services for railroad crew members, enhancing operational efficiency.
- Provided vehicles, fuel, insurance, and comprehensive training to ensure driver readiness.
- Engaged with regular passengers, fostering strong connections within their daily routines.
Dispatcher
AGB Investigative Services Inc.
Chicago
10.2020 - 01.2022
- Handled multiple emergency and non-emergency service requests, ensuring timely responses.
Assessed call priorities to optimize dispatching processes.
Input data into computer-aided dispatch system for enhanced operational efficiency.
Non-Emergency Transportation Driver
Superior Air-Ground Ambulance Service Inc.
Chicago
10.2018 - 11.2020
- Operated over 130 ambulances across Chicagoland and 30 in Northwest Indiana.
Delivered emergency and non-emergent ambulance services, including Basic and Advanced Life Support.
Provided Critical Care Transport and Aeromedical Ambulance Transport to diverse patient needs.
Managed CAMTS-accredited air ambulance division, ensuring critical care access for patients.
Security Officer
Steiner Security
Chicago
11.2019 - 10.2020
- Patrolled buildings and surrounding areas to identify security breaches and ensure safety.
- Controlled access to premises by verifying identification and managing visitor logs.
- Responded promptly to alarms, disturbances, and emergencies to protect individuals and property.
- Documented observations and incidents in detailed security reports.
- Enforced compliance with company policies and specific site security requirements.
- Provided professional customer service through effective communication with the public.
Assembly Line Production Worker
Dart Container Corporation
Chicago
02.2014 - 12.2018
- Maintained accurate records of production output and scrap rates for operational analysis.
- Monitored assembly line operations to promptly identify and resolve issues.
- Organized equipment and materials to enhance assembly efficiency.
- Cleaned tools and workstations regularly to uphold safety standards.
- Reported hazards and improvement areas to supervisors immediately.
- Followed blueprints and schematics to ensure precision during assembly.
- Assembled components according to procedures while adhering to safety protocols.
- Identified defective parts during inspections, facilitating rework as necessary.
Education
GED -
Kennedy King College
Chicago08-2006
Skills
- Time management skills
- Customer service excellence
- Data entry
- Vehicle inspection
- Safety compliance
- Attention to detail
- City and non-city driving
- Safe driving practices
- Conflict resolution
- Daily logging
- Passenger transportation
- Loading and unloading
- Inclement weather driving
- Confidentiality
- Flexible schedule
- Navigational systems and GPS
- Delivery pickup
- Defensive driving
Accomplishments
- 20 Hour Certificate
- Perc Card
- Foid Card
- Cdl
- Dot Medical Card
Timeline
Driver
Mv Transportation Inc.
07.2024 - 06.2025
Driver
Hallcon
01.2022 - 07.2024
Dispatcher
AGB Investigative Services Inc.
10.2020 - 01.2022
Security Officer
Steiner Security
11.2019 - 10.2020
Non-Emergency Transportation Driver
Superior Air-Ground Ambulance Service Inc.
10.2018 - 11.2020
Assembly Line Production Worker
Dart Container Corporation
02.2014 - 12.2018
GED -
Kennedy King College