Gwen Schroeder
Mundelein
Summary
Site Supervisor with extensive experience at Allied Universal Security Services, excelling in team leadership and site safety. Proven track record in employee training and relationship building, enhancing operational efficiency. Skilled in security awareness and attention to detail, effectively minimizing risks and fostering a secure environment for all stakeholders.
Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Site Supervisor
Allied Universal Security Services
12.2023 - Current
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Developed work deployment for team members to maximize shift coverage.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the mall.
- Collaborated with mall management and fellow supervisors to organize projects.
- Maintained strong client relationships, providing regular updates and addressing any concerns promptly.
- Provided onsite training to help develop employee skills.
- Facilitated training programs for new hires, enhancing team skill sets and performance.
- Inspected equipment and tools used for safe operation.
Sargeant
Allied Universal Security Services
12.2022 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Security Professional
Allied Universal Security Services
06.2021 - 12.2022
- Recorded incident reports with detailed accounts of occurrences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained situational awareness through continuous monitoring of potential threats and vulnerabilities in the environment.
- Monitored property and investigated areas of suspicion.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Security Professional
Allied Universal Security Services
11.2020 - 06.2021
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Oversaw credentialing activities for all employees, contractors and consultants.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Issued access cards to authorized personnel to monitor access points.
Security Professional at Abbott
Allied Universal Security Services
05.2020 - 11.2020
- Managed incident response activities effectively, minimizing damage caused by breaches or other security events.
- Investigated suspicious activities and persons to maintain security of premises.
- Examined doors, windows and gates to verify security.
- Recorded incident reports with detailed accounts of occurrences.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained situational awareness through continuous monitoring of potential threats and vulnerabilities in the environment.
- Monitored property and investigated areas of suspicion.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Supervised grounds, employee entrances, and exits and security officers on duty.
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Oversaw credentialing activities for all employees, contractors and consultants.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Issued access cards to authorized personnel to monitor access points.
Security Officer
Allied Universal Security Services
05.2015 - 05.2020
- Provided excellent customer service while addressing visitor inquiries or concerns.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings and grounds.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Investigated suspicious activities and persons to maintain security of premises.
- Examined doors to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Education
High School Diploma -
Mundelein High School
Mundelein, IL06-1976
Skills
- Team supervision
- Site safety
- Security awareness
- Worker supervision
- Team leadership
- Attention to detail
- Following instructions
- Customer relations
- Employee training
- Relationship building
- Employee management
- Basic mathematics
- Dependable and hardworking
- Assignment delegation
- Repair coordination
Accomplishments
I received Officer of the Quarter for the second quarter of 2022 and also the Officer of the Year for 2022.
Timeline
Site Supervisor
Allied Universal Security Services
12.2023 - Current
Sargeant
Allied Universal Security Services
12.2022 - 12.2023
Security Professional
Allied Universal Security Services
06.2021 - 12.2022
Security Professional
Allied Universal Security Services
11.2020 - 06.2021
Security Professional at Abbott
Allied Universal Security Services
05.2020 - 11.2020
Security Officer
Allied Universal Security Services
05.2015 - 05.2020
High School Diploma -
Mundelein High School
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