Summary
Overview
Work History
Education
Skills
Timeline
SalesManager
Guy Ori Michaeli

Guy Ori Michaeli

Sales Manager

Summary

Highly motivated and experienced sales manager with more than seven years' experience in B2B, B2C and B2G sales, customer relationship management, marketing and further support towards customer satisfaction. Develop successful sales strategies, meet and exceed sales targets, and build strong client relationships. Leadership, service-oriented, creative, independent, quick learner, and strong business understanding. Ability to communicate effectively verbally, in writing, and interpersonally.


Seeking a role as a Sales Manager where I can utilize my experience and skills to drive business growth and success.

Overview

17
17
years of professional experience
22
22
years of post-secondary education
4
4
Languages

Work History

B2B Sales and Key Account Manager

Nespresso Professional Israel
02.2014 - 01.2021
  • Building brand image and strengthening it in the professional market.
  • Negotiate trade agreements, develop new channels, and grow revenue to multi-million NIS per year.
  • Recruitment of top Israeli hi-tech companies as well as startups, software companies, manufacturing enterprises, automotive companies and Co-working space complexes.
  • Managed relationships with new customers, conducting negotiations, providing price quotes, executing contracts, and providing support after joining
  • Building brand image and strengthening it in the professional market.
  • Mentoring employees and utilizing interpersonal communication skills to ensure compliance with company objectives.

Deputy Director

Bat - Yam municipality - Information center for residents and public inquiries
02.2010 - 10.2013
  • Monitoring inquiry resolution in conjunction with subcontractors, and Departments of Operations and Inspection
  • Working in collaboration with senior municipal officials, while demonstrating determination, strong verbal, written and interpersonal communication skills and commitment to high quality of service
  • Led a CRM upgrade, and trained the department employees and others on how to use the system.
  • As a result, improving data entry, documenting, and following up on inquiries from citizens, as well as improving resident satisfaction, were achieved
  • A certificate of excellence was awarded to the department as a result of the project.

Field Sales Representative

H&Z
Grande Prairie
09.2008 - 12.2009
  • H&Z manufactures multifunctional heating pads
  • Concluding sales processes and acquiring new private and business customers
  • Establishing relationships and increasing exposure for large-scale businesses by implementing proactive marketing and presentations
  • Identification and mapping of business opportunities and recruitment of medium-sized companies.

Business Customer Relationship Manager

Bezeq Telecommunications, Strategic Business Center
11.2007 - 09.2008
  • Maintaining customer accounts while expanding the product range and upgrading bundles in accordance with customer requirements
  • Manage the end-to-end process, from starting contact to delivering solutions, for a diverse range of clients in tourism and automotive
  • Providing customer support and handling malfunctions related to internet communication lines and infrastructure.

Head of Room Service

Renaissance Hotel
Tel Aviv
09.2003 - 10.2007
  • Working in conjunction with all hotel departments, inventory and shipping management, is responsible for the hotel's business lounge and VIP customer experience
  • Responsible for managing orders for the hotel's room service department, tracking inventory, and overseeing the hotel's business lounge and VIP guests
  • Delivering high-quality, courteous and professional service while operating the minibar service in the room.

Education

Gemology Certification Studies – Diamond Appraisal And Rough Diamond Design (Planning & Marking -

Diamond Studies College
09.2007 - 03.2008

Negotiation Management Course, Through Nespresso -

Vanessa Heyman
04.2001 - 04.2017

High School Diploma -

Shevah Mofet High School
04.1998 - 04.2003

Skills

    B2B sales

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Timeline

B2B Sales and Key Account Manager

Nespresso Professional Israel
02.2014 - 01.2021

Deputy Director

Bat - Yam municipality - Information center for residents and public inquiries
02.2010 - 10.2013

Field Sales Representative

H&Z
09.2008 - 12.2009

Business Customer Relationship Manager

Bezeq Telecommunications, Strategic Business Center
11.2007 - 09.2008

Gemology Certification Studies – Diamond Appraisal And Rough Diamond Design (Planning & Marking -

Diamond Studies College
09.2007 - 03.2008

Head of Room Service

Renaissance Hotel
09.2003 - 10.2007

Negotiation Management Course, Through Nespresso -

Vanessa Heyman
04.2001 - 04.2017

High School Diploma -

Shevah Mofet High School
04.1998 - 04.2003

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Guy Ori MichaeliSales Manager