Gurjit Singh
Wauconda
Summary
Adept at managing high-stress situations, I significantly enhanced operational efficiency at Bobby Express. With expertise in customer service and data entry, my proactive approach and strong work ethic led to improved team dynamics and on-time delivery performance. Skilled in decision-making and active listening, I excel in fast-paced environments, consistently delivering exceptional results. As well as demonstrating reliability and strong problem-solving skills in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Dispatcher
Bobby Express
01.2010 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Truck Driver
Bobby Express
08.2005 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
Employee
7/11 Convenience Store
01.2001 - 07.2004
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Arts - Mathematics
Guru Nanak National College
India03-1990
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Time management
- Strong work ethic
- Self-motivation and discipline
- Dependable and reliable
Languages
English
Limited Working
Hindi
Professional Working
Punjabi
Native or Bilingual
Spanish
Elementary
Timeline
Dispatcher
Bobby Express
01.2010 - Current
Truck Driver
Bobby Express
08.2005 - Current
Employee
7/11 Convenience Store
01.2001 - 07.2004
Bachelor of Arts - Mathematics
Guru Nanak National College
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