Guniyah Sampract

• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Processed refunds and exchanges in accordance with company policy.

Assembled glasses and cleaned them to get them sent back to the eye doctors.

• Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
• Performed setup of production equipment to establish optimal performance.
• Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.

• Greeted customers entering store and responded promptly to customer needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.

• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Checked and verified photo identification prior to granting facility access.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.

• Increased order accuracy by diligently reviewing and selecting items according to pick lists.
• Entered package information into company's computer system.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Picked and packed order items.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

• Helped customers complete purchases, locate items, and join reward programs.
• Set up new sales displays each week with fresh merchandise.