Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gulzhaina Kaldybek

Chicago

Summary

Friendly hard worker with exceptional hospitality skills seeking opportunity to join Emirates Group airline as flight crew member.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Sales Manager

Bek 12 Inc
Chicago
06.2025 - Current
  • Led sales team to develop and implement strategic sales plans.
  • Managed customer relationships to enhance satisfaction and loyalty.
  • Trained and mentored new sales staff on company products and processes.

Cabin Crew Member

JSC Air Astana
08.2021 - 05.2024
  • Ensured passenger safety through thorough pre-flight briefings and emergency equipment checks.
  • Provided exceptional customer service by addressing passenger inquiries and resolving issues promptly.
  • Assisted in boarding procedures, ensuring efficient and orderly entry for all passengers.

Receptionist Administrator

Shera Inn Almaty
09.2019 - 05.2021
  • Greeted and assisted guests with check-in and check-out procedures.
  • Managed phone inquiries and directed calls to appropriate departments.
  • Organized and maintained office files and guest records efficiently.

Waitress

Intercontinental Almaty
05.2018 - 08.2019
  • Provided friendly and efficient service to guests in a high-end dining environment.
  • Took and accurately processed customer orders using point-of-sale systems.
  • Maintained cleanliness and organization of dining areas throughout service shifts.

Education

Master’s Degree - English Education

Tashenov University
Shymkent, Turkestan
09.2023 - 05.2025

Bachelor - Tourism And Hospitality Management

Kazakh Ablai Khan University of International Relations And
Almaty, Almaty
09.2016 - 06.2020

Skills

  • Relationship management
  • Effective communication
  • Time management
  • Attention to detail
  • Multicultural awareness
  • Team building

Languages

English
Full Professional
Russian
Full Professional

Timeline

Sales Manager

Bek 12 Inc
06.2025 - Current

Master’s Degree - English Education

Tashenov University
09.2023 - 05.2025

Cabin Crew Member

JSC Air Astana
08.2021 - 05.2024

Receptionist Administrator

Shera Inn Almaty
09.2019 - 05.2021

Waitress

Intercontinental Almaty
05.2018 - 08.2019

Bachelor - Tourism And Hospitality Management

Kazakh Ablai Khan University of International Relations And
09.2016 - 06.2020
Gulzhaina Kaldybek