GUADALUPE RANGEL
Chicago
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
5
5
years of professional experience
Work History
Interventional Radiolgy Admin Assistant
Endeavor Health
Evanston
07.2024 - Current
- Manually transcribe faxed orders.
- Contact patients regarding their imaging orders and scheduling.
- Knowledgeable about radiology and other imaging procedures.
- Coordinate doctor and physician assistant outpatient schedules for 3 hospital locations.
Educator
Lululemon Athletica
Skokie
04.2022 - Current
- Organized and maintained back of house.
- Executed inventory processing plan, including unboxing merchandise, performing inventory counts and organizing front of house floor merchandise and back of house inventory.
- Executed product transfers from BOH or product transfers to the sales floor to support store organization and needs.
Benefits Verification Specialist
Orsini Pharmaceuticals
Elk Grove Village
10.2023 - 03.2024
- Verify insurance coverage and eligibility.
- Communicate with insurance companies to verify necessary authorizations and plan benefits.
- Process prescriptions in a timely manner.
- Maintain patient records and ensure confidentiality.
- Contract position
Phlebotomist Technician
Northwestern Medicine
Evanston
10.2021 - 08.2023
- Oversaw the entire office proficiently by communicating with the practitioners, patients and ensuring all supplies needed were in stock and all documentation was done correctly.
- Responsible for collecting specimens from patients and processing them as needed.
- Verified all patient information and test information was accurate and complete.
Phlebotomist Technician
Amita Health/ Alverno Labs
06.2021 - 10.2021
- Responsible for collecting blood specimens from most floors in the hospital and occasional 'Hardsticks' in the ER or OB.
- Skillful and precise in performing venipunctures; collecting, preparing and storing blood samples; verifying medical records. High level of accuracy and attention to detail.
- Possess excellent patient-relation skills - known for having a gentle touch and the ability to alleviate patient anxieties.
Education
B.S - Healthcare Administration
Western Governors University
12.2025 - 12.2025
Phlebotomy Technician Certificate -
The Nirvana Institute
ChicagoSkills
- Patience
- Understanding
- Empathy
- Quick learner
- Adaptability
- Experience in fast-paced environments
- Professionalism
- Excellent written communication
- Excellent verbal communication
Timeline
B.S - Healthcare Administration
Western Governors University
12.2025 - 12.2025
Interventional Radiolgy Admin Assistant
Endeavor Health
07.2024 - Current
Benefits Verification Specialist
Orsini Pharmaceuticals
10.2023 - 03.2024
Educator
Lululemon Athletica
04.2022 - Current
Phlebotomist Technician
Northwestern Medicine
10.2021 - 08.2023
Phlebotomist Technician
Amita Health/ Alverno Labs
06.2021 - 10.2021
Phlebotomy Technician Certificate -
The Nirvana Institute